WD My Passport 1TB bad sectors

Toggle sidebar Toggle sidebar
Katenso Chhakchhuak

Katenso Chhakchhuak

Honorable
Jul 5, 2013
115
0
10,690
My 1tb external Hard disk has many bad sectors and due to which it made transfer of file very slow.Is there any other way in which I can copy the files from the external to my internal hdd, is there any fear of losing or getting the file corrupt ?
 
Solution
Boogieman_WD
Hey there, Katenso.

Sorry to hear about the issues you're having with your drive. Unfortunately, there's not much you can do when the drive is at this state, except transfer all you can of your personal data, no matter how long it takes and when it stops responding completely, you can turn to a professional data recovery company if you still have data left to recover: WD Data Recovery Partners
Other than that, if the drive is still under warranty, I'd recommend that you contact our customer support and RMA it, as @Cazauxx suggested: Warranty & RMA Services

Please let me know how everything goes.
Boogieman_WD
Sort by date Sort by votes
Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
2
35,960
Hey there, Katenso.

Sorry to hear about the issues you're having with your drive. Unfortunately, there's not much you can do when the drive is at this state, except transfer all you can of your personal data, no matter how long it takes and when it stops responding completely, you can turn to a professional data recovery company if you still have data left to recover: WD Data Recovery Partners
Other than that, if the drive is still under warranty, I'd recommend that you contact our customer support and RMA it, as @Cazauxx suggested: Warranty & RMA Services

Please let me know how everything goes.
Boogieman_WD
 
Upvote 0 Downvote
Solution
Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
2
35,960
This is unfortunate indeed. I hope you'll able to get all of your valuable data back. Keep the screenshot and the data from the test you ran in case it's needed by the customer support, but don't run more diagnostic tools so that the drive doesn't get in worse condition before you're able to recover all you can.

Good luck!
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom