- May 29, 2012
- 4
- 0
- 10,510
I have this netbook with preinstalled Windows 8.1 Home x86. Upgrading to Windows 10 Home x86 went fine. But when I try to install Windows 10 Home x64, I receive this message:
"Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \ windows\system32\boot\winload.efi
Status: 0xc000035a
Info: This 64-bit application couldn't load because your PC doesn't have a 64-bit processor. If you're using Windows To Go, make sure your USB device has a version of Windows that's compatible with the PC
????? Z3735F is a 64-bit processor!
thanks for your help, Igor
"Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \ windows\system32\boot\winload.efi
Status: 0xc000035a
Info: This 64-bit application couldn't load because your PC doesn't have a 64-bit processor. If you're using Windows To Go, make sure your USB device has a version of Windows that's compatible with the PC
????? Z3735F is a 64-bit processor!
thanks for your help, Igor
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