Extremely slow internet only on one Computer (Win 10) in my network

mjbn1977

Distinguished
I have a problem that is driving me crazy for the last three days. I tried almost anything and can't figure out the cause.

I installed Windows 10 on my desktop PC when it was released. This PC worked fine for the last years and also with no problem running Windows 10 until 3 days ago. On Monday I noticed that websites load ultra slow. I noticed on the status bar in chrome "resolve host". Tried other browsers (firefox and edge) with same super slow website loading. I use FIOS internet. My speeds are usually around 55Mbps down and 65Mbps down. Speedtest on that PC shows download speeds of under 1Mbps and slightly higher up speeds. All other devices on my network (iphones, ipads, MacBook Pro, Apple TVs) have no speed problem whatsoever. The MacBook and the iphones show the expected down and upload speed values. Apple TVs have no issues.

That's what I already tried to fix it:

1. Run Full McAfee Scan (no issues)
2. Clean PC with ccleaner
3. Flush DNS Cache in Chrome, Firefox and Windows CMD
4. Changed DNS Servers in Network Setting to 8:8:8:8 and 8:8:4:4
5. Uninstalled and reinstalled Firefox and Chrome
6. Checked for new Windows Updates.
7. Checked for new drivers of networking devices.

All no changes....problem keeps existing.

This morning I finally reset Windows 10 and did a full new install.

First....System ran perfectly. I did a speedtest and had the expected 55Mbps down and 65Mbps up.

Then suddenly maybe 10 minutes the speed went down again. In chrome I see again "Resolve Host" and websites take over 1 minute to load in whatever browser I use. But I have no idea what caused that again. I did not do any specific setting changes.

When even a fresh windows installation does not fix the problem, I don't know what else to do.

Thank you for you help



 

Ralston18

Titan
Moderator
Go into the event logs and look around for things that happened around when the speed went down again. I.e., about 10 minutes after the speed test.

Use the performance monitor to see what is going on while you are working.

Hopefullly you will be able to note something that will narrow down what is going on and causing the the speed to drop.

Take a look and post accordingly.