Razer Naga Issues

Xperimental

Honorable
Oct 26, 2013
17
0
10,510
I currently use the Razer naga 2012 edition and it was working fine until I woke my computer up this morning and the mouse started having issues. The mouse started off being extremely laggy and unresponsive when I was moving it so I decided to unplug the mouse from the computer and plug it back in. When I plugged the mouse back in is when it start just non-stop restarting itself over and over making itself completely unusable. I have noticed that in the few seconds that it was working before it would reset itself that I could L/R Click, Scroll wheel, and click the side buttons. When I noticed this I attempted to use the mouse on a family members computer and it actually stayed on this time but the cursor still refused to move in any way. I also have download Razer synapse to update the driver to no avail and restarting the computer also changed nothing.
 
I'd send an email to Razer, they may have a firmware update that you could use. I bought my Naga used off ebay, and the seller made it clear that he couldn't get the wireless driver to install. I verified the same, but when I consulted Razer, the tech I dealt with gave me a firmware to install. I haven't had a problem since.
 

Xperimental

Honorable
Oct 26, 2013
17
0
10,510
I did send in an email no response yet and then I called them over the phone and the guy was just telling me to restart my computer and install razer synapse after I did that he told me since it's out of warranty they can't help me any other way.
 

Xperimental

Honorable
Oct 26, 2013
17
0
10,510
Was going through my drivers and it seems I didn't see the actual razer naga drivers b/c it was constantly disabling itself and it would only pop up on device manager for a few seconds when I finally uninstalled those drivers and reinstalled it seems to be working perfectly.