Is my new MSI H97M-G43 motherboard Faulty? (pics)

Toine8 · Aug 22, 2015

Hi all,
Appreciate anyone's feedback, and just looking for some reassurance. I recently purchased all new parts to build a new gaming/media PC. I put it together and installed Windows 10 and used it for 2 days without a problem. Last night I powered it off and it didn't turn off on its own as normal. I waited about 15 minutes and ended up hard powering off by holding off button until it turned off.
When i went to power on this morning, it wouldn't boot, not even to POST. I took sides off to see what was happening and basically when I hit the power button, the case fan and CPU heat sink fan turned on for 1 cycle (1 second) before turning off, and then this continued in a loop.

I did the normal troubleshooting and unplugged everything that wasn't necessary to boot, only leaving CPU attached. Still the same. I took motherboard out of case and examined to find a possible cause. (picture attached). I am wondering:
a) why this chip would fail and blow and
b) i assume this is why it wont boot up?

Components are:
MSI H97M - G43 (new)
Kingston Beast 4G x 2 RAM (new)
Intel i3 4170 - (new)
MSI Radeon R7 260x GPU (6 month old)
Samsung 250 GB SSD (new)
2x 3.5inch SATA HDD (old)
Corsair CS650M PSU (new)
Nanoxia Deep Silence 4 case (new)

Many Thanks
Tony
http://i158.photobucket.com/albums/t111/toine8/MSIH97M%20mobo_zps4ntpfdeh.jpg

[/URL][/img]

jrrdmchls · Aug 22, 2015

Toine8 :

Hi all,
Appreciate anyone's feedback, and just looking for some reassurance. I recently purchased all new parts to build a new gaming/media PC. I put it together and installed Windows 10 and used it for 2 days without a problem. Last night I powered it off and it didn't turn off on its own as normal. I waited about 15 minutes and ended up hard powering off by holding off button until it turned off.
When i went to power on this morning, it wouldn't boot, not even to POST. I took sides off to see what was happening and basically when I hit the power button, the case fan and CPU heat sink fan turned on for 1 cycle (1 second) before turning off, and then this continued in a loop.

I did the normal troubleshooting and unplugged everything that wasn't necessary to boot, only leaving CPU attached. Still the same. I took motherboard out of case and examined to find a possible cause. (picture attached). I am wondering:
a) why this chip would fail and blow and
b) i assume this is why it wont boot up?

Components are:
MSI H97M - G43 (new)
Kingston Beast 4G x 2 RAM (new)
Intel i3 4170 - (new)
MSI Radeon R7 260x GPU (6 month old)
Samsung 250 GB SSD (new)
2x 3.5inch SATA HDD (old)
Corsair CS650M PSU (new)
Nanoxia Deep Silence 4 case (new)

Many Thanks
Tony
http://i158.photobucket.com/albums/t111/toine8/MSIH97M%20mobo_zps4ntpfdeh.jpg

[/URL][/img]

Looks like a faulty board to me. Try doing an RMA get the new board and if it does it again. You will probably have other issues.

Toine8 · Aug 22, 2015

jrrdmchls :

Toine8 :

Looks like a faulty board to me. Try doing an RMA get the new board and if it does it again. You will probably have other issues.

Thanks JRR for your response I have looked a warranty claim when the retailer so will see what they say on Monday. You think this is obviously the reason it won't boot?
Thanks

jrrdmchls · Aug 22, 2015

Toine8 :

jrrdmchls :

Thanks JRR for your response I have looked a warranty claim when the retailer so will see what they say on Monday. You think this is obviously the reason it won't boot?
Thanks

Yeah when stuff burns up on motherboards its not good lol. Its more than likely why the board wont POST.

Im no professional but that would be my guess. Ive had boards in the past brand new out of box be bad. i'd do an RMA and the next one would be fine. Could have been a bad solder point or something. Or if you had built up some static walking across a carpet and zapped your motherboard by accident you could have fried a component and the list goes on and on. lol

Toine8 · Aug 23, 2015

jrrdmchls :

Toine8 :

Yeah when stuff burns up on motherboards its not good lol. Its more than likely why the board wont POST.

Im no professional but that would be my guess. Ive had boards in the past brand new out of box be bad. i'd do an RMA and the next one would be fine. Could have been a bad solder point or something. Or if you had built up some static walking across a carpet and zapped your motherboard by accident you could have fried a component and the list goes on and on. lol

Yeah I always use a static strap when building machines for that reason. I think it was just faulty out of the box. Hopefully they will replace with a new one, and it wont happen again!

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Is my new MSI H97M-G43 motherboard Faulty? (pics)

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