my new hdd is not showing up

abhiss

Reputable
Jun 24, 2015
10
0
4,510
i can't find my new hdd in my computer and when i checked it in disk management, it is offline but when i tried to initilaze it i'm getting a I/O error help me!!!!!!!
 
Solution
Hey there, abhiss!

I'd recommend you to try using a different SATA cable to connect the hard drive with, or even try with a different SATA port on the motherboard. Afterwards, attempt to initialize the HDD again. If the error persists, I'd strongly recommend you to go to your HDD manufacturer's website and download their diagnostic utility to test the drive with. It will help you determine the health and SMART status of the drive. If you cannot find it, here's a thread with some third-party suggestions: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
The I/O error might be also indicating a faulty HDD, in which you'd need to contact the technical support of the manufacturer/reseller and ask for a...
Hey there, abhiss!

I'd recommend you to try using a different SATA cable to connect the hard drive with, or even try with a different SATA port on the motherboard. Afterwards, attempt to initialize the HDD again. If the error persists, I'd strongly recommend you to go to your HDD manufacturer's website and download their diagnostic utility to test the drive with. It will help you determine the health and SMART status of the drive. If you cannot find it, here's a thread with some third-party suggestions: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
The I/O error might be also indicating a faulty HDD, in which you'd need to contact the technical support of the manufacturer/reseller and ask for a replacement.

Good luck! Hope this helps you!
SuperSoph_WD
 
Solution