Downgraded from Windows 10 to 8.1 and now my graphics card doesn't work...

billydavies21 · Aug 23, 2015

So... I bought a Sapphire R9 270x card when I was using Windows 8.1 and everything was fine. I upgraded to Windows 10 and everything was fine still for around a week, then I started getting frequent crashes. Instead of troubleshooting the problem I just decided to go back to 8.1. The downgrade went smoothly and I kept all my stuff but when the PC rebooted after the downgrade, there was no display, just "no signal" message on my screen. I restarted a couple times and nothing happened. I plugged my HDMI lead into my motherboard socket and it worked.

So now that's where I'm stuck... My onboard graphics work. My graphics card does not. It doesn't show up in device manager. I've set BIOS to use PCI-e primarily, and even turned the onboard graphics off in BIOS, I've uninstalled and reinstalled the drivers and I've even done a fresh install of Windows 8.1 and 7 (on Windows 7 currently) to try and fix it but the PC just won't detect the graphics card.

I'm going crazy. I don't know if it's windows, the BIOS, drivers or the GPU itself. Any help would be greatly appreciated!

A_Goat · Aug 23, 2015

Have you tried doing a clean install of the latest GPU drivers?

billydavies21 · Aug 23, 2015

Yes. I'm on a fresh install of Windows 7. Used the AMD auto detect utility (can't download individual drivers) and it only detects my onboard graphics.

A_Goat · Aug 23, 2015

billydavies21 :

I meant a clean install of the GPU drivers, not windows.
But I thought you said you were on windows 8.1, not 7 did you not?

Why can you not download individual drivers? Delete your old GPU drivers, then go here and put in your information.
http://support.amd.com/en-us/download

I've never had luck with the auto-detect utility, it's never been correct for me and others.

billydavies21 · Aug 23, 2015

If you read my original post. All the details are in there... I stated I'm now on Windows 7. I stated that I've tried uninstalling and reinstalling drivers. If you go to the website you linked and put in all the details, it does not give you "R9 270x Drivers". It gives you Catalyst drivers (http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064) which cover a range of GPUs. This is what I have. It does not work. It only thinks I have onboard graphics and installs those drivers accordingly.

Just to add. When I originally installed the GPU, it worked first time, without having to install new drivers (again, the Catalyst software covers it all). It automatically overided my onboard graphics.

A_Goat · Aug 23, 2015

Sorry, missed that part about you going from 8.1 to 7.
The wide range of GPUs that comes with catalysts includes the 270x.

Are the fans spinning on your GPU?

billydavies21 · Aug 23, 2015

yes the fans are spinning.

viometrix · Aug 23, 2015

the bios in your video card got corrupted, it will not show up at all, it is now a paperweight.

billydavies21 · Aug 23, 2015

So there's no fix? It's less than a month old... Guess I'm sending it back.

A_Goat · Aug 23, 2015

What is your PSU?
Have you tried removing the GPU and reseating it along with all of its power cables? While the computer is off, of course.

billydavies21 · Aug 24, 2015

Not sure about PSU. I know its 500w. Will open up the PC when I'm home and have a look. As far as removing the GPU and cables and reattaching, yes I've done that twice, cleaning the PCI socket in the process. I only have one PCIe socket, before that's suggested...

Search

Downgraded from Windows 10 to 8.1 and now my graphics card doesn't work...

billydavies21

Honorable

A_Goat

Distinguished

billydavies21

Honorable

A_Goat

Distinguished

billydavies21

Honorable

A_Goat

Distinguished

billydavies21

Honorable

viometrix

Distinguished

billydavies21

Honorable

A_Goat

Distinguished

billydavies21

Honorable

TRENDING THREADS

Latest posts

Moderators online

Share this page