BAD POOL HEADER BSOD help please

marfbs · Aug 24, 2015

Hi,

I recently came back from a 3 week holiday, and every time is start up the PC i get a BAD_POOL_HEADER bsod.
Blue screen view tells me it's caused by ntoskrnl.exe
System:
Gigabyte z68x-ud3h-b3
i5 2500k
Radeon HD 6970
8 gb of corsair vengeance ram
I uploaded a minidump file to http://www.filedropper.com/082415-20170-01

can someone please help me with this, i tried system recovery, cleaning the registry, defrag.
I can only run windows in save mode or clean boot at the moment

Marf

cin19 · Aug 24, 2015

Because you can run the safe mode, how about try the "Using Last Known Good Configuration" in the safe mode. http://windows.microsoft.com/en-us/windows/using-last-known-good-configuration#1TC=windows-7
If you can run the PC again, check the HDD or SSD S.M.A.R.T. by software like CrystalDiskInfo http://crystalmark.info/software/CrystalDiskInfo/index-e.html
Or even run a Startup Repair for the OS ( win7. win8.1 or win10) using the OS disc.

marfbs · Aug 25, 2015

cin19 :

Thanks im going to try This. Ill Let you know if it worked

johnbl · Aug 25, 2015

since this was a memory corruption I would also suspect:
Ralink RT2870 series driver
\SystemRoot\system32\DRIVERS\netr28ux.sys
Timestamp: Wed Feb 25 18:49:17 2009

it is very old and can also cause memory corruption. get a update to a current version.
---------
\SystemRoot\system32\DRIVERS\AppleCharger.sys
is from 2011 and also corrupts memory. Disable or find a update. It is used to charge apple devices on a PC (overrides the max current that USB can provide)

your bugcheck is caused by your USB subsystem
Etron USB 3.0 Extensible Host Controller Driver
your bios is too old to properly support USB 3.0 update the BIOS or use a custom usb 3.0 driver for your machine. (bios should match the USB driver )

here is the bios update that should work:http://www.gigabyte.com/products/product-page.aspx?pid=3853#bios

also grab any updated windows 7 drivers from gigabyte.

machine info:
BIOS Release Date 05/13/2011
BIOS Version F3
Manufacturer Gigabyte Technology Co., Ltd.
Product Name Z68X-UD3H-B3
Processor Version Intel(R) Core(TM) i5-2500K CPU
Processor Voltage 8ah - 1.0V
External Clock 100MHz
Max Speed 4000MHz
Current Speed 3400MHz

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BAD POOL HEADER BSOD help please

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