PC blue screens or hangs when playing games

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linix17

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Aug 24, 2015
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Hello, forum.

My PC either blue screens or just hangs up when i am playing games. If i am playing League of Legends or Fifa, it is really random. I can play for like 4 hours straight without any interuptions, and sometimes my computer just hangs after 40 minutes.

If I am playing GTA V or Smite, on the other hand, it takes 30~40 minutes and my computer either blue screens or hangs.

My PC is 3 years old and i've had this problem for a while. But it has been bearable for me this long, but it has never been like this before. I'd apreciate if i could play any game for at least a few hours.

I've runned a memory diagnosis and nothing was wrong.
All drivers are up to date.

Win7
CPU: AMD A6-3650 APU with Radeon(tm) HD Graphics
Video card: AMD Radeon HD 6800 Series
RAM: 8GB
Motherboard: American Megatrends
PSU: LC POWER 600W


Regards,
Magnus
 
Solution
cin19
You should try go into the BIOS to disable the onboard iGPU, then try run your PC to play the games again, sometime it will give you resource conflict trouble, even most systems can disable it automatically.
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Vairfoley

Vairfoley

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Apr 28, 2014
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You only have onboard graphics, correct? I had a problem similar to this when I had an APU. Your onboard graphics may be overheating. My computer completely cut power after I played some graphics intensive games for about half an hour. When I opened my case to allow more airflow, I was able to play.
I reccomend investing in a new graphics card to take the load off your APU. If you really want to, you could also get a new cpu cooler to keep the APU from overheating but I'm not sure how much that would help.
 
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linix17

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Aug 24, 2015
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I believe you are correct. My knowledge on this topic is quite limitet. I can monitor the temperature on the CPU, HDD and SYS on the cabinet, and they are never over 55° C.And that's not such a high temperature, or am I wrong?
 
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linix17

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Aug 24, 2015
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No, I am not disabling anything. (?)
I could really find which GPU, it only says 6800 Series.
The PSU is a LC6600GP2.

 
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linix17

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Aug 24, 2015
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But do i have more than one GPU?

Sorry for the stupid questions.
 
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Vairfoley

Vairfoley

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Don't worry about asking stupid questions, everybody has those at some point.
I'm pretty sure all you have is your onboard graphics on your APU but you should go check.
Either open up your computer tower and look for a graphics card in your PCI-e port on your motherboard or:
Start Menu<Control Panel<Device Manager<Display adapters
Check and see how many things are listed there. If there is only one, then you only have your APU graphics. If there are two, disable the AMD Radeon 6530 HD Graphics by right clicking and then selecting "Disable". The other one should be your dedicated graphics card, which will perform better than your APU graphics, in your PCI-e port.
 
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linix17

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Aug 24, 2015
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Oh ok, now i understand. I only have the AMD Radeon HD 6800 Series so i guess that means that i only have one GPU, the APU. Any idea what the problem might be?
 
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Vairfoley

Vairfoley

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From what I've gathered, it looks like your APU graphics aren't cutting it. Are you willing to buy a new dedicated graphics card? I had a similar problem and when I got a dedicated graphics card, I no longer had any problems.
 
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linix17

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Aug 24, 2015
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I might do that, but first i will talk to the man who built this computer and see if he might know anything. Thank you for your help. I might have eliminated some possible issues.
 
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cin19

cin19

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Mar 14, 2011
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If you posted the right info, you had the discrete GPU, HD 6800 Series, and the onboard integrated GPU, Radeon 6530 HD, which comes with the A6-3650. Most systems can disable the onboard iGPU automatically if you use the discrete GPU, but you can manually do it in the BIOS too.

When you had problem, like BSOD or PC freezes randomly, the problem maybe from system (cpu or gpu) overheat, PSU has not enough juice, RAM, or the drivers issue, or two GPU conflict like your case. Because you don't have overheat problem, the PSU is not great but it has enough juice for HD 6850.

So you may try to use MemTest86 to test the RAM too. http://www.memtest86.com/download.htm
Also try use the DDU to uninstall the gpu driver in safe mode, then reinstall the driver. http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
 
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