I think my motherboard might be dead-ish? How would I test it under this situation?

farstruck · Aug 24, 2015

I've had my computer for about 6 months now, and I ran into a problem where my computer would just freeze about once a day, or the screen would turn black and I would have to hard shutdown my computer, which would fix the problem until it occurred the next day. I've replaced my GTX 970 (rma'd it) and the problem still persists, so now I'm wondering if it's just the motherboard. Is there a way to test if it's faulty?

specs-
Geforce GT 430
16.00GB RAM
ASRock B85 anniversary
Intel Xeon CPU E3-1231 V3
Windows 10 (was also happening on Windows 7)

TomTom111 · Aug 24, 2015

Which PSU do you have with this build?

That could also cause the issue.

farstruck · Aug 24, 2015

TomTom111 :

Right, sorry. I'm using an Antec HCG M Series HCG-620M 620W ATX12V

TomTom111 · Aug 24, 2015

Does your mouse cursor stay on screen when this occurs, or will it actually stop displaying to the point where the monitor will go to sleep mode?

adamjosiah · Aug 24, 2015

Connect your display to the motherboard's onboard video and see if the problem persists. If the problem goes away then it's PSU, PSIe or the GPU.

farstruck · Aug 24, 2015

TomTom111 :

When I get the black screen it still shows my cursor, but I don't remember being able to move it, and when it freezes... well it just freezes, but I can still hear things like Skype.

TomTom111 · Aug 24, 2015

Try rolling back your GPU driver.

This will be the easiest thing to try without having to break down the PC

farstruck · Aug 24, 2015

adamjosiah :

How would I go about doing that?

farstruck · Aug 24, 2015

TomTom111 :

I've tested about 8 different drivers while I was talking with the Nvidia Support, and they all did the same thing.

TomTom111 · Aug 24, 2015

In your specs, you list a GeForce GT 430, then mention you're using the GTX 970 in your opening statement. Is the 970 the one installed when this occurs?

farstruck · Aug 24, 2015

TomTom111 :

I was using the GTX 970 while I was in contact with the customer support, but after I RMA'd the card about 3 days ago I put in my old GT 430, so that's the one that I'm using now, and I've the same problem with both cards.

TomTom111 · Aug 24, 2015

make sure you uninstall all of the unused drivers to prevent compatibility issues.

Once you do that, you can get the drivers for the GT 430 here...
http://www.nvidia.com/Download/index.aspx?lang=en-us

farstruck · Aug 24, 2015

TomTom111 :

Sweet, I'll give it a shot. Thanks!

TomTom111 · Aug 24, 2015

farstruck :

the link i provided initially seems broken.
Use this one instead...
http://www.nvidia.com/Download/Scan.aspx?lang=en-us

adamjosiah · Aug 24, 2015

farstruck :

No integrated graphics on that CPU? My bad.

farstruck · Aug 25, 2015

adamjosiah :

farstruck :

No integrated graphics on that CPU? My bad.

Oh no problem, I should have known. Thanks though!

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