My toshiba external hard drive is denying me access!!!

leky92

Reputable
Aug 25, 2015
1
0
4,510
I only bought the hard drive earlier on this year and it worked just fine till now. I connected it to my TV yesterday and since then it is not working when I connect it to my computer. But it seems to be working fine on the TV though.

When I go on my computer the drive is showing up as NTFS. How do I gain access to my files again?

Please help!
 
Hi there leky92,

How does the drive appear under Disk Management? It would be helpful if you provide a screenshot.
Apart from that, you can try booting up Ubuntu either from a CD or a flash drive and see whether you will be able to access the drive: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
In case you manage to get your data back, then you can just reformat the drive and see whether the issue persists.
Another thing you can do is to just test your drive and see whether there is something wrong with it: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Cheers,
D_Know_WD
 

Michelle_46

Commendable
Apr 6, 2016
3
0
1,510
I have the exact same problem, plugged the hard drive to my smart tv and when I connected it back in my computer it denied access to its content, I tried everything, chkdsk/f, takeown, changing the ownership, etc. and still nothing worked, I don’t know what else to do…
 

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