EVGA 980TI Upgrade Problems: Now having problem with dual screen streaming/playing

natshuba · Aug 28, 2015

Hi Guys, long time lurker here, been trying to find the answer to this with no avail. So I used to have a 670 GTX and like a 1150 motherboard I think (the old one), it recently got fried so I went to upgrade my computer and got myself an EVGA 980 TI and a maximus 7 motherboard with i7 etc. Now ever since I upgraded my PC, whenever I'm watching a stream on my 2nd monitor and playing games in my first monitor (Benq XL2730T) I get MASSIVE fps drops (to the double digits), from like 300-400. I play CS:GO normally btw.

The baffling thing is beforehand (with the much inferior computer/graphics card) I never had this problem. FPS was stable using the dual screen, streaming, watching streams etc, and now that I upgraded mY PC everything is just fps drops and lagging whenever I'm streaming or watching a stream.

I don't get low fps if I'm full screen 1080 youtube, or any other player just twitch. Any ideas?
If I try to fullscreen the twitch on my 2nd screen and putting it on Source quality I can get as low as 15-20 FPS constantly on my CS:GO.

I plug in my main monitor on to DVI and the 2nd monitor on HDMI (no other connections on the motherboard)

Any help please? It's frustrating that I spent 2000-3000$ for things to not work as its supposed to.

natshuba · Aug 28, 2015

thgoughts?

James Mason · Aug 28, 2015

natshuba :

Hi Guys, long time lurker here, been trying to find the answer to this with no avail. So I used to have a 670 GTX and like a 1150 motherboard I think (the old one), it recently got fried so I went to upgrade my computer and got myself an EVGA 980 TI and a maximus 7 motherboard with i7 etc. Now ever since I upgraded my PC, whenever I'm watching a stream on my 2nd monitor and playing games in my first monitor (Benq XL2730T) I get MASSIVE fps drops (to the double digits), from like 300-400. I play CS:GO normally btw.

The baffling thing is beforehand (with the much inferior computer/graphics card) I never had this problem. FPS was stable using the dual screen, streaming, watching streams etc, and now that I upgraded mY PC everything is just fps drops and lagging whenever I'm streaming or watching a stream.

I don't get low fps if I'm full screen 1080 youtube, or any other player just twitch. Any ideas?
If I try to fullscreen the twitch on my 2nd screen and putting it on Source quality I can get as low as 15-20 FPS constantly on my CS:GO.

I plug in my main monitor on to DVI and the 2nd monitor on HDMI (no other connections on the motherboard)

Any help please? It's frustrating that I spent 2000-3000$ for things to not work as its supposed to.

Are all your monitor connections coming from the motherboard?
The motherboard is using the CPU to power graphics, and not the GPU, you have to connect the cables to the GPU to use the GPU.

natshuba · Aug 28, 2015

James Mason :

natshuba :

Are all your monitor connections coming from the motherboard?
The motherboard is using the CPU to power graphics, and not the GPU, you have to connect the cables to the GPU to use the GPU.

Hi James. This is my mistake on the original post! I Actually connected BOTH from the GPU (Graphics Card), none is from the motherboard. So again idk where the problem is coming from!

James Mason · Aug 28, 2015

Check your Power Options and look to see if your CPU max speed or PCIE powers are being capped.

Did you do a clean install with the hardware upgrade?

Did you download the latest motherboard drivers? https://www.asus.com/Motherboards/MAXIMUS_VII_HERO/HelpDesk_Download/

Might try a clean GPU driver removal and reinstallation as well:

If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download

natshuba · Aug 29, 2015

James Mason :

Check your Power Options and look to see if your CPU max speed or PCIE powers are being capped.

Did you do a clean install with the hardware upgrade?

Did you download the latest motherboard drivers? https://www.asus.com/Motherboards/MAXIMUS_VII_HERO/HelpDesk_Download/

Might try a clean GPU driver removal and reinstallation as well:

If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download

Hey man, i did this its still giving me weird FPS spikes. ANy ideas whats causing the problem?

natshuba · Aug 29, 2015

James Mason :

Check your Power Options and look to see if your CPU max speed or PCIE powers are being capped.

Did you do a clean install with the hardware upgrade?

Did you download the latest motherboard drivers? https://www.asus.com/Motherboards/MAXIMUS_VII_HERO/HelpDesk_Download/

Might try a clean GPU driver removal and reinstallation as well:

If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download

Hey man, i did this its still giving me weird FPS spikes. ANy ideas whats causing the problem?

James Mason · Aug 29, 2015

natshuba :

Did what?
Also what CPU did you have before, and what i7 do you have now? specific models

natshuba · Aug 29, 2015

James Mason :

I can't remember what I had before the one right now is the Intel Core i7-4790K Devil’s Canyon Quad-Core 4.0GHz LGA 1150 BX80646I74790K Desktop Processor Intel HD Graphics 4600

The old one was an i7 but 1155 motherboard compatibility (the old one)

The I did was in reference to uninstalling and reinstalling and updating ALL the drivers.

Thanks for replying btw I'm really2 lost

James Mason · Aug 30, 2015

What about the other questions I had? Did you actually uninstall the GPU drivers using the exact method I gave you?

natshuba · Aug 30, 2015

James Mason :

Hi James,

I did use the guru3d driver uninstaller and reinstalled everything downloaded from the websites. Even the graphic carda driver and uninstalled ALL the nvidias on my programs and apps. Is this suppose to happen? And why only twitch? Its fine with every other streaming or youtube.

James Mason · Aug 31, 2015

What do your CPU and GPU temps look like while gaming and having twitch open?
What about usage?

natshuba · Aug 31, 2015

http://imgur.com/y6xb0E8 this is what it looks like and you can see my FPS is very low. Just noticed when Idle its using around 5.5 GB and 13-15% of CPU usage (right now just browsing it takes 13-15% of CPU usage and 5.5GB of memory).

What do you think is the problem?

James Mason · Aug 31, 2015

Did you disable Turbo mode in the bios? your CPU should be reaching a higher clock of 4400mhz (if at stock settings) when under use.
Can you use HWmonitor to (file) "Save Monitoring Data" and put it on http://pastebin.com/
Also specifically what powersupply do you have? did you get a new one with the new CPU and stuff?

natshuba · Sep 22, 2015

James Mason :

HI James sorry I haven't replied, I did change it to 4.0GHZ in the Bios and this problem still exists. i tried HDMI/VGA/Displaypot connection and its still happening. Even tried pluggng 2nd monitor to motherboard and its still lagging when I'm watching a stream and playing a game. I'm really getting confused on how to fixthis!

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