- Aug 29, 2015
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- 4,510
I left my laptop on to let it complete auto-update and configuration. When I checked hours later, I found that it could neither detect wifi connections nor connect to the Internet via an Ethernet cable. I was too quick, aggressive, and stupid to click on Refresh PC without backing up files, so things like Recovery and the like, I cannot do.
Now, whenever I turn on my laptop, I can only get as far as the login screen; there's a spinning icon that goes on for, say, 3 minutes and then freezes to a black screen with a mouse pointer. The laptop boots in Safe Mode, though.
Under Device Manager, I found two items with exclamation marks: System Firmware and Generic Non-pnp Monitor. I disabled them and did a restart, but that didn't work, so I enabled them again. I went into the UEFI settings, restarted the UEFI, and changed some settings, including the boot order, to let the PC boot first from the Windows DVD, but all I got was something like "Insert boot media" and something about a 16-bit thing (if this is relevant, my system is 64-bit). Thereafter I changed things back to the original EUFI settings. The last thing I did was to go back to Device Manager and click on Roll Back Driver for both the System Firmware and the Generic Non-pnp Monitor, but this action proved to be futile.
What else can I do? I just want the machine to **boot in normal mode** (never mind if it cannot detect Wifi--it might have been a temporary error, anyway). [Specs: Toshiba, AMD, 64-bit]. Note: I can browse in Safe Mode. Thank you!
Now, whenever I turn on my laptop, I can only get as far as the login screen; there's a spinning icon that goes on for, say, 3 minutes and then freezes to a black screen with a mouse pointer. The laptop boots in Safe Mode, though.
Under Device Manager, I found two items with exclamation marks: System Firmware and Generic Non-pnp Monitor. I disabled them and did a restart, but that didn't work, so I enabled them again. I went into the UEFI settings, restarted the UEFI, and changed some settings, including the boot order, to let the PC boot first from the Windows DVD, but all I got was something like "Insert boot media" and something about a 16-bit thing (if this is relevant, my system is 64-bit). Thereafter I changed things back to the original EUFI settings. The last thing I did was to go back to Device Manager and click on Roll Back Driver for both the System Firmware and the Generic Non-pnp Monitor, but this action proved to be futile.
What else can I do? I just want the machine to **boot in normal mode** (never mind if it cannot detect Wifi--it might have been a temporary error, anyway). [Specs: Toshiba, AMD, 64-bit]. Note: I can browse in Safe Mode. Thank you!
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