Internet is very good speed, as soon as I go in game, it plummets?

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Cyansan

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Aug 30, 2015
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Hi everyone! I have had this problem for about 4 weeks trying everything under the sun in different forum threads. I currently have 2 internet lines in my house, and the issue happens with both connections (One with BT infinity, another with CountyBroadband). Speedtests show both conenctions about 33mpbs download, and at least 10mpbs upload.

I first noticed it in Dota2, the ping would spike after about 5 minutes of playing, and it would constantly spike every 30 seconds or so for about 4/5 seconds at a time, but now its consistent ping spikes from the get go with every online game I play.

My computer is wireless (no way of wiring it up, unfortunately) and it is my device only. My phone's speedtest is still 30mpbs + when my computer plummets.

I have updated all the drivers from my motherboards website (im 90% sure I did it correct, I guess its hard to do it wrong).

Computer specifications - 8gb memory, Intel I5 cpu, gtx 970, Gigabyte GA-Z97-D3H Mobo

Things to note - I have run virus scans with Malwarebytes and avg 2015. I have updated drivers, used two different wireless adapters.


Thanks in advance!

Edit - The routers are BT home hub 5, and a Netgear one. Operating system is Windows 7, and the current network adapter im using is an Asus USB -N13
 
Solution
MultiCofy
You might wanna try League of Legends, it requires pretty low specs and works almost anywhere :) As for the purchasable parts, the only way to get a wired connection is, well, to use a wire (ethernet cable in this instance), no way getting around that.

Cheers
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MultiCofy

MultiCofy

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Aug 7, 2014
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Well, you usually attribute the ping spikes to interference - one way to rule it out is to somehow wire your PC and see if the problem persists. If you happen to have another PC in house, you might want to try playing Dota2 on it as well, see if you experience the same ping spikes.
 
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Cyansan

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Aug 30, 2015
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Sure, it has crossed my mind that it could well be a wireless interference issue. All other devices seem okay. What I don't quite understand is my computer works 100% okay until I start up an online game, however all other devices (wireless or wired) are fine. I may take a few hours to just wire a network cable around my house to my PC and see what the results are, but I have no device good enough to even start Dota or most other games, unfortunately.
 
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MultiCofy

MultiCofy

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Well, the thing with online games like Dota2 is, you need a consistent internet connection unless you want to get lag spikes like you do. When surfing the web with your PC or phone, it may still get that lagspike, but you won't notice it as you don't need a consistently good connection (it may spike for a second, but you will end up waiting a second longer to load a page vs obvious game-breaking lag spike in DotA2).
 
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Cyansan

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Aug 30, 2015
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Sure, I understand, however if there's interference in the wireless, would it only affect the one device or all devices? Or would it affect them all but at different times? (Sorry, my knowledge on wireless is rather limited)
 
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MultiCofy

MultiCofy

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It would depend on the area where the devices are, but again, you won't notice a difference 'cause you don't need a super consistent connection besides on your PC while gaming.
 
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Cyansan

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Aug 30, 2015
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Sure that makes sense. I guess the next thing for me to do is attempt to test the wired laptop on some online game (hopefully there's a game low spec enough to play haha) and then get a network cable all around our house to test my computer. Are there any purchasable parts than can act like a wired device, but doesn't require a ridiculous cable?

Thanks for your help though.
 
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MultiCofy

MultiCofy

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Aug 7, 2014
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You might wanna try League of Legends, it requires pretty low specs and works almost anywhere :) As for the purchasable parts, the only way to get a wired connection is, well, to use a wire (ethernet cable in this instance), no way getting around that.

Cheers
 
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Solution
Ralston18

Ralston18

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Oct 11, 2014
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Cyansan,

In agreement with MultiCofy.

However, you may want to consider purchasing ethernet powerline adapters versus wiring a network cable around the house. Especially if the effort is going to take few hours..... There are both short and long term trade-offs.
 
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Cyansan

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Aug 30, 2015
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Thanks for the help guys, I nipped down to get a 10m network cable and instead of going through the house, just going to route it outside since it's a little easier, going to put some protective cover on it. I've tested with the network cable and works great, I can only assume the issue I was having was with interference, I think I tried almost everything.

Thanks again!
 
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