New Cyberpower 32GB DDR4 Error: Memory_Management

mnewby

Reputable
Aug 30, 2015
34
0
4,530
Hello and thanks for taking the time to try and help me today. I recently purchased a new Cyberpower Gaming PC from Costco.com which specs can be seen below:

Hello, and thank you for taking your time to help me today. I recently purchased a new Cyberpower PC from Costco.com on 8/20. It arrived on 8/25 and just 5 days after set up I received a Memory_Management Blue Screen Error. The specs of this comp can be seen below:

Processor & Memory:

•Intel® Core i7-5930K 6-Core Processor 3.5GHz
•32GB DDR4 RAM

Drives:
•2TB 7200RPM SATA3 Hard Drive + 250GB Solid State Drive
•DVD-RW (Writes to DVD/CD)

Operating System:
•Microsoft® Windows 10 Professional (64-bit)

Graphics & Video:
•12GB NVIDIA GeForce GTX Titan X Graphics

Communications:
•10/100/1000 Gigabit Ethernet LAN

Audio:
•Integrated High Definition 7.1 Channel Audio Processing

Keyboard & Mouse:
•USB Keyboard
•USB Mouse

Expandability (Total Slots):
•2x 5.25" External
•3x 3.5" Internal
•2X 2.5" Internal
•4x PCI-E x16
•2x PCI-E x1
•4x DIMM 288-pin

I/O Ports & Slots:
•1x PS/2 Style
•8x USB 3.0
•4x USB 2.0
•1x HDMI
•1x DVI
•1x LAN Port
•3x Display Ports
•1x Optical SPDIF
•5x Audio Jacks

Additional Information:
•Power Supply: 800W
•Liquid Cooled
•Dimensions : 8.2” x 19.9” x 18.5”

_____________________________

I am hoping to receive a solution to this problem so that I will not receive the Blue Screen again. My previous computer had this problem and I fixed it by purchasing new RAM. However this has happened extravagantly more quickly than my previous CPU. Purchasing new RAM is entirely out of the question and calling Cyberpower Support is an option. However, I was hoping to hear from a tech savvy guru who might be able to assist me here and now before I take steps of sending in a faulty RAM module (since I don't know if that is even the case here). I have only received the Blue Screen Error once today (the 30th) and have not received it again.
 

Tradesman1

Legenda in Aeternum
Can call CyberPower or take it back to Costco and exchange, make sure you deal somehow with Costco before their return/exchange time limit is up or will be stuck if it's a big problem with CyberPower, shippiing and all. Brand new it should be fine