PC Shuts Down: New PSU, GPU & RAM

Toggle sidebar Toggle sidebar
Alex_In_STL

Alex_In_STL

Reputable
Aug 31, 2015
9
0
4,510
My PC shuts down when I try to start Star Wars the Old Republic game when the game launcher attempts to update. No blue screen or display that it's shutting down. It just shuts down immediately.

This started to happen after I replaced my GPU from a EVGA GTX 610 to a EVGA GTX 750 Ti. I also added three 8 GB ram sticks. They are the same speed as the one stick I started with.

So I started researching and thought that it was my PSU. So I swapped in a Corsiar 750W Bronze 80 Plus and that didn't fix the issue. I took out my new RAM and that didn't fix the issue. I updated my audio drivers and made sure my video driver was up to date. I have run MEMTEST and no errors were found. I downloaded and install FurMark and ran that without any issues. I even downloaded DPUID HWMonitor and I have no idea what I'm looking at. When reading HW Monitor, the AMD FX -4130 Temperature got up to 80 degree Celsius and I'm finding that it shouldn't go above about 70.

rvMqiG.png


yv5BTd.png


The thing is, this PC is almost new. I got it last November on a black Friday deal on Amazon. Here is the link to the PC I purchased.

Here is one stick of RAM I added

Here are two more sticks of RAM I added

The PSU I added

The PSU I removed

This is the GPU I added

I returned the 750 Ti GPU for a new one and the same issue happens.

I am able to play Dota 2 and Eve online no problem. However, now my PC has started to shut down after I'm done playing those games. About 15 minutes of idle time or so is all it takes.

As a side note, this is the first time I purchased a gaming PC and I was just trying to add some basic stuff (GPU and RAM) and I'm worried I bit off more than I can chew. If I could, I would just return everything and not have to go through this experience.

 
Solution
MarkW
AMD CPU's should never go over 70c.

On the list I have of AMD CPU temps, the closest I have is this:

FX6100/FX4100 -> 70'C Maximum.

Whatever is causing your CPU to go above 70c must be corrected immediately. I would actually like to see that temp never exceed 60c to be honest. If you are using a stock CPU cooler, get a good third party CPU cooler. And since we need to really keep it nice and cool, since AMD CPU's are more sensitive to temperatures than Intel CPU's are, I am going to say go get yourself a good Noctua CPU cooler. They are right up there with the best of the best. They are not cheap, but they are very good, and they come with 6 year warranties on the fans.

My entire system has only Noctua fans now. Two on the front of...
Sort by date Sort by votes
Alex_In_STL

Alex_In_STL

Reputable
Aug 31, 2015
9
0
4,510


It's only the launcher that I can download from the SWTOR website. I uninstalled it and went back to the website and tried again with the same results.
 
Upvote 0 Downvote
Alex_In_STL

Alex_In_STL

Reputable
Aug 31, 2015
9
0
4,510
This appears to be a hardware issue with overheating and I think the only relation to SWTOR is the pull it is attempting to make on my system and I don't think their support will tell me otherwise, but I am happy to try that route, but I would like confirmation from other posters before I peruse that route and go through the trouble of signing up for a new website just to be told to go somewhere else. Thanks for your time.
 
Upvote 0 Downvote
J

jaes123456

Reputable
Aug 31, 2015
52
0
4,640
Sorry but I have no idea about this bit :(
"I am able to play Dota 2 and Eve online no problem. However, now my PC has started to shut down after I'm done playing those games. About 15 minutes of idle time or so is all it takes.
"
That's very strange

Also I just noticed your GPU is at 99% usage so that's obviously not good. So all I can really say now is it may be a GPU issue. Possibly your graphics card is broken.
 
Upvote 0 Downvote
InvalidError

InvalidError

Titan
Moderator
May 18, 2007
23,815
5,265
108,890

GPU usage being at 99% is exactly what you would expect from someone running FurMark or an appropriately graphics-intensive application while grabbing numbers. My HD5770 is pegged at 95-100% when I play something, along with one CPU core.
 
Upvote 1 Downvote
Alex_In_STL

Alex_In_STL

Reputable
Aug 31, 2015
9
0
4,510


I agree. It is very strange. I returned my new GPU for another 750 Ti and the same issue happens. I wonder if my motherboard is maxed out or something else. I have no idea. Here is the link to the motherboard and another link for what I think.

 
Upvote 0 Downvote
Alex_In_STL

Alex_In_STL

Reputable
Aug 31, 2015
9
0
4,510
Update: I've just taken off the side panels and dusted everything and the CPU is only running at 79 degrees Celsius according to HWMonitor and I've successfully ran the SWTOR application launcher and downloaded the game without any unexpected shut downs. I'll update if the PC starts to shut down again.
 
Upvote 0 Downvote
MarkW

MarkW

Judicious
Dec 7, 2009
6,308
0
32,960
AMD CPU's should never go over 70c.

On the list I have of AMD CPU temps, the closest I have is this:

FX6100/FX4100 -> 70'C Maximum.

Whatever is causing your CPU to go above 70c must be corrected immediately. I would actually like to see that temp never exceed 60c to be honest. If you are using a stock CPU cooler, get a good third party CPU cooler. And since we need to really keep it nice and cool, since AMD CPU's are more sensitive to temperatures than Intel CPU's are, I am going to say go get yourself a good Noctua CPU cooler. They are right up there with the best of the best. They are not cheap, but they are very good, and they come with 6 year warranties on the fans.

My entire system has only Noctua fans now. Two on the front of the case pulling cool air in. One on the rear of the case pulling warm air out. And one on the Cooler Master 212 Hyper EVO CPU cooler replacing the Cooler Master Fan. They push more air than most other brand fans, and are very, very quiet. Most of their fans are brown and tan. I discovered that they now have industrial fans that are all black, so that is what I went with since my case is black inside and out. $100 for the 4 fans, and I should not have have to worry about fans again for a couple of decades since the fans are rated at 150,000 hours, which is 17.12 years.

 
Upvote 1 Downvote
Solution
InvalidError

InvalidError

Titan
Moderator
May 18, 2007
23,815
5,265
108,890

That would be 70C package temperature - the temperature at the center of the interface between the IHS and heatsink. Core temperature which should be measured by drilling a hole in the middle of the heatsink to insert a temperature probe. The temperature being reported as "package temperature" by software here is the on-die temperature sensor and AMD CPU's maximum junction temperature is somewhere in the 92-96C range.

Same thing with Intel's chips which have a 68-72C maximum package temperature but 102-105C maximum junction (core) temperature.

80C core temperature might be uncomfortably hot and warrant suspicion of the HSF installation or case airflow but should still be technically fine.
 
Upvote 0 Downvote
jason3871

jason3871

Honorable
Jul 10, 2015
295
0
10,860
Those temps are insanely high. Your computer is shutting down due high temps. Your package temps hit 83c and I'm sure that either TMPIN1 or TMPIN2 are your vrm temps. Which Gigabyte motherboard are you using?
 
Upvote 0 Downvote
MarkW

MarkW

Judicious
Dec 7, 2009
6,308
0
32,960
You did not show the Core temps. Those are what matters. But your fan speeds speed to what is going on. They are screaming at 4000 rpm trying to keep your CPU cool. And most likely from what I do see there, failing to cool it fast enough.
 
Upvote 0 Downvote
jason3871

jason3871

Honorable
Jul 10, 2015
295
0
10,860


He did show the core temps, also known as package temps. Check the screenshot in the first post, max core temp is 83 which is way too high. I wouldn't even boot up at that temp.
 
Upvote 0 Downvote
Alex_In_STL

Alex_In_STL

Reputable
Aug 31, 2015
9
0
4,510


I have installed the Cooler Master Evo 212 and cleaned off and applied new thermal paste after watching many YouTube videos. I've also installed two exhaust fans in top towards the back of the case. My temps are so low now, I am wondering if I need to retest it later, but that was definitely the solution. I'm currently at 16 degree Celsius package CPU temp and the lowest temp was at 3 degree Celsius with a max of 23 Celsius! Is that bad? Anyways, I feel much better about this situation. Thanks for all of your help everyone.

x51ulU.jpg

nyRy16.png


FYI if you are wondering why the pictures above are so tiny I have no idea. If you save and open they will show the actual size.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom