Lenovo Flex 2. I've just flashed the BIOS and now its stuck on on a certain page. HELP!!!! Please.

ConOne58

Reputable
Aug 31, 2015
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0
4,510
I have recently received my Lenovo Flex 2 laptop, it was working fine on windows 8.1, no problems at all, everyone was happy! THEN...
I decided to update the BIOS because I like to keep everything up to date, I had just updated to operating system to windows 10, from windows 8.1.
It was the first time I have ever flashed a BIOS so I read all the information provided and followed the steps that were given by Lenovo, which was the site I downloaded the BIOS update from.
A link to the Lenovo website with the specs: http://shop.lenovo.com/gb/en/laptops/lenovo/flex/flex-2-14/#tab-customize one (£399.99)
The BIOS I downloaded was: This one and then used it.
So I ran the setup to update the BIOS, it did it automatically, pretty much, I just had to double-click the program (so much for the steps). :D
I thought I had done it, then the computer restarted and I was stuck, I know I must have made a mistake somewhere, but I don't have an idea where.
Now, every time I start up the laptop it takes me to this:
WP_001310.jpg

Then the other part of the menu is:
WP_001309.jpg


If I try to boot one of the drives it seems to loop and go back to the menu (picture) above. I say loop because the screen goes black and I'm back where I was! This also happens when I try to exit it.
When using a Pen drive to run a diagnostics tool which they recommended, click here to see the tool. It told me secure boot was enabled, which became a big problem, this is what I the computer shown me when trying to boot the tool from the pen drive:
WP_001313.jpg


If I want to do anything I need to know the BIOS password, it seems:
WP_001311.jpg

Considering I have just flashed the BIOS I have no idea how a password was put on.

So far:
I have tried to boot from a pen drive - This didn't work

I have taken the BIOS battery out and drained the battery life and I unplugged the battery and A/C power connector - This didn't work :D

I have also tried certain backdoor passwords, like: PHOENIX, phoenix, 123456, 12345678 etc.

This is what I have read about:
I have read about using a simple debugging program that would invalidate the CMOS RAM but I don't know how to create or run the program with the computer being in it's current state.

Using the pin jumpers to reset the BIOS but I didn't see any pin jumpers (I'm not sure that they are called that but I'm tired so I can't remember fully) on the motherboard, also this would/should have the same affect as taking out the BIOS battery, which did nothing!

Apart from that I have no clue how to fix this problem, I feel like it's happened to a lot of people without a solution available. :(


Thank you for taking your time to read this and lets hope we find a solution, if there is one.

 

bjsm

Distinguished
Jul 25, 2011
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19,160
Why exactly did you update the bios on a new laptop? You shouldnt update the bios unless you have good reasons. Flashing a bios is dangerous because if anything happens you are pretty much f*****. At this point, there isnt much you can do. Give lenovo a call its a new laptop.
 

farhadoo

Commendable
Aug 2, 2016
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0
1,510


Hi there,for others who may have same problem , just enter BIOS setup in boot tab change boot mode form uefi to legacy support. Then save and restart.