Error 0xc0000005 while opening word
- Thread starter peter234
- Start date
dextermat
Splendid
- Sep 21, 2007
- 4,957
- 0
- 24,960
hi most of the time is 3rd party software (ex: adobe, abby fine reader ....) that cause problem.
http://lmgtfy.com/?q=Error+0xc0000005+office+2013
http://lmgtfy.com/?q=Error+0xc0000005+office+2013
KevinS200
Reputable
- Aug 22, 2015
- 345
- 0
- 4,860
I have 2 known fixes here: before trying anything, please make sure you can run excel/winword/powerpoint/outlook in safe mode, otherwise these 2 fixes are not for you. I'll use Excel for example.
Press Win + R for run, then enter excel /safe
If Excel 2013 successful runs in safe mode, proceed with the fixes, else go back to Google. Good luck.
Fix 1: If you have an Epson Scanner / ABBYY-FineReader
(ABBYY-FineReader is a software bundled together with Epson Scanner)
Fix 1a
1. Run Excel in safe mode. (Win + R ; "excel /safe")
2. Go to File - Options
3. Go to Add-ins
4. Choose COM Add-ins and press Go...
5. Uncheck every box and press OK.
Try to run Excel normally now.
Fix 1b
1. Go to Control Panel
2. Click on Uninstall a program
3. Right click on ABBYY-FineReader and click uninstall.
4. Restart if necessary.
Try to run Excel normally now.
Fix 2: Disable hardware acceleration
(This fixed MY problem!)
1. Run regedit (Win + R ; "regedit")
2. Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common
3. Create a New Key and name it "Graphics"
4. Select Graphics, right-click on the right panel and create a New DWORD (32-bit) Value and name it DisableHardwareAcceleration.
5. Enter Value data as 1
Try to run Excel normally now.
For some reason, if you're using any USB docking station with DisplayLink driver, please uninstall or update the driver to atleast version 7.1 M1.
Link to download: http://www.displaylink.com/support/downloads.php
(USUALLY FIX 2 WORKS FOR PEOPLE)
Press Win + R for run, then enter excel /safe
If Excel 2013 successful runs in safe mode, proceed with the fixes, else go back to Google. Good luck.
Fix 1: If you have an Epson Scanner / ABBYY-FineReader
(ABBYY-FineReader is a software bundled together with Epson Scanner)
Fix 1a
1. Run Excel in safe mode. (Win + R ; "excel /safe")
2. Go to File - Options
3. Go to Add-ins
4. Choose COM Add-ins and press Go...
5. Uncheck every box and press OK.
Try to run Excel normally now.
Fix 1b
1. Go to Control Panel
2. Click on Uninstall a program
3. Right click on ABBYY-FineReader and click uninstall.
4. Restart if necessary.
Try to run Excel normally now.
Fix 2: Disable hardware acceleration
(This fixed MY problem!)
1. Run regedit (Win + R ; "regedit")
2. Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common
3. Create a New Key and name it "Graphics"
4. Select Graphics, right-click on the right panel and create a New DWORD (32-bit) Value and name it DisableHardwareAcceleration.
5. Enter Value data as 1
Try to run Excel normally now.
For some reason, if you're using any USB docking station with DisplayLink driver, please uninstall or update the driver to atleast version 7.1 M1.
Link to download: http://www.displaylink.com/support/downloads.php
(USUALLY FIX 2 WORKS FOR PEOPLE)
* i did the whole regedit thing and the other safe mode thing. Any other theories?try this
Delete the Word Data registry subkey
Many frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, it rebuilds the Word Data registry key by using the default settings. You can see these options by clicking the Microsoft Office Button, and then click Word Options (but you can’t delete them here). To delete the registry subkey:
Exit all Office programs.
Click Start, click Run, type regedit, and then click OK.
Locate the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Data
Click Data, and then click Export on the File menu.
Name the file Wddata.reg, and then save the file to the desktop.
On the Edit menu, click Delete, and then click Yes.
Exit Registry Editor
Restart Word 2013
and if that doesn't fix it
Delete the Word Options registry key
The Word Options registry key stores those options that you can set in Word by changing menu options. The settings are divided into default settings and optional settings.
Default settings are created during Setup. You can change the default settings by changing options in Word. Optional settings are not created during Setup.
To delete the Word Options registry key, do the following:
Exit all Office programs.
Click Start, click Run, type regedit, and then click OK.
Locate the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Options
Click Options, and then on the File menu, click Export.
Name the file Wdoptn.reg, and then save the file to the desktop.
On the Edit menu, click Delete, and then click Yes.
Exit Registry Editor.
Restart Word.
Delete the Word Data registry subkey
Many frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, it rebuilds the Word Data registry key by using the default settings. You can see these options by clicking the Microsoft Office Button, and then click Word Options (but you can’t delete them here). To delete the registry subkey:
Exit all Office programs.
Click Start, click Run, type regedit, and then click OK.
Locate the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Data
Click Data, and then click Export on the File menu.
Name the file Wddata.reg, and then save the file to the desktop.
On the Edit menu, click Delete, and then click Yes.
Exit Registry Editor
Restart Word 2013
and if that doesn't fix it
Delete the Word Options registry key
The Word Options registry key stores those options that you can set in Word by changing menu options. The settings are divided into default settings and optional settings.
Default settings are created during Setup. You can change the default settings by changing options in Word. Optional settings are not created during Setup.
To delete the Word Options registry key, do the following:
Exit all Office programs.
Click Start, click Run, type regedit, and then click OK.
Locate the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Options
Click Options, and then on the File menu, click Export.
Name the file Wdoptn.reg, and then save the file to the desktop.
On the Edit menu, click Delete, and then click Yes.
Exit Registry Editor.
Restart Word.
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