New PSU... Sparks... Help :(

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loyalties

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Aug 31, 2015
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4,510
A week ago my old XFX TS 550w supply died, upgraded and got the XFX TS 750w. JUST got it an hour ago after a week with no pc, plugged everything in... hit the power button... and sparks appeared near my Graphics card/Optical drive/MB (Basically upper mid section, 3 sparks to be exact).

Is this just a thing new PSUs do to your comp after an upgrade in watts? Like "BOOM SPARKS, thats right, i am 200 watts more powerful than your old PSU"

Anyway i instantly shut it off and unplugged it. Should i try starting it again? or am i screwed and must wait another week for a replacement PSU...
 
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XFX_Support

XFX_Support

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Aug 11, 2014
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Hey Loyalties, both of your PSU's should be under warranty, but before using any replacements, i would try and check the plug/cable and surge protector... something sounds like its causing a catastrophe, it could be the PSU, but i would definately try swapping some components before testing the new one.

let me know if you have any questions.

XFX Support
 
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L

loyalties

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Aug 31, 2015
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4,510


Yes i have a power strip with surge protection with other things plugged into it and they all work fine.
 
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loyalties

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Aug 31, 2015
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4,510
Update. Took the risk and started up my pc again. Works perfectly fine now... Could i have just had something not plugged in well? Should things be fine and dandy?
 
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XFX_Support

XFX_Support

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Aug 11, 2014
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Could have been. but Antoine Lavoisier would argue it is forever changed. Sparks = mass lost. Keep us posted,
 
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