Low ping, random spikes

fusionguy100

Reputable
Apr 28, 2014
56
0
4,630
Hello. Past couples of days I've been experiencing weird lag with my ping. On pingtest I'm usually 16ms to the closest server and receive an A. Now the weird part is the jitter. Jitter likes to range to 1-10. When playing in games (for example CS:GO) I'll have low ping and after 30 seconds to minute I'll warp for a second or for a couple of seconds. I'm using an A6210 netgear wireless adapter. I dont lag when connected to ethernet. I'm returning it tomorrow and replacing it with a new one. Also I updated a lot of system drivers using Driver Booster 2. Would updating any drivers cause ping issues? Download Speed is 58 mbps and upload is 6.76 mbps. Thanks for your help.
 
Feb 27, 2014
11
0
4,520
Hello end user! If the solution to your problem has not still not been found please try the following if you are using ANY type of virus protection software. For the fix and not the story scroll down.

- I first noticed the issue when I was playing an online game, my ping started spiking and would not go back down. At first I was 100% that I was either being DDOSd or I had some how managed to get malware.

Using "ping google.com -t" I was getting 176ms-600ms returns.

*I utilize 2 different security software clients*
-Malwarebytes Premium
-AVAST Premium

After confirming that my computer was not infected by anything Malicious I continued to monitor my network activity using AVAST. I began to notice immediately that AVAST was the most active process on the network.
Using the process of elimination I was able to find out that a special security feature included with AVAST known as "Secure DNS" was causing my extremely high response times. After disabling just that one feature I have not had a problem.

*********************FIX************************

-Use the process of elimination by disabling one feature at a time to find out if any of your security software features are causing the issue.