Computer black screens/restarts while playing games only.

NotsogoodwithPCs · Sep 9, 2015

Hi everyone, so I need a little help as I'm fairly new to this all.

I've recently come into some issues although I feel I may know the source, I'm yet to do the cable management so keep that in mind. (I know I know)

Well while playing games, at times my computer black screens, does a full restart, and doesn't give me an error message.

Keep in mind this only happens with games as I do not believe it's a PSU issue cause I left my PC on the whole night one time and it was still on where I left it and or I can be on twitch for hours and this issue won't happen nor has it happened to date.

It's been mega hot in California as of lately and again I have yet to do cable management in my rig. But idk if it can be another issue possibly?

I don't have any OC products in my build aside from my GPU which is naturally OC but if my old Dell that I bought off Best Buy could use my current GPU and that had a PSU of 400 then this should be fine.
My Specs Are:
-EVGA Nvidia 750 ti 2g
-H97m Pro4 MoBo
-2x4 gb Kingston Fury Ram 1600 MhZ
-CORSAIR CSM Series CS550M 550W PSU (80 PLUS Gold Cert)
-Windows 8.1
-EVO Cooler Master.
-Intel I5-4460 CPU

Please if any of you guys may have any ideas I would really appreciate it

elneelo · Sep 9, 2015

What are the temperatures of your GPU and CPU under load according to MSI afterburner?

NotsogoodwithPCs · Sep 9, 2015

elneelo :

My GPU is running at under 40 or around that area and my CPU is...well it's hard to tell cause CPUID HWMonitor shows all my cores but in gaming around the 40-45's as well.

I recently changed my power to balanced rather then performance, not sure if maybe that might resolve the issue or if that has nothing to do with it.
My build is new, purchased everything about a month ago.

MSI afterburner? My MoBo is AsRock. o.o unless you mean something else.

Calvinb81 · Oct 6, 2015

People just ask for specs and then don't help you on this forum

NotsogoodwithPCs · Oct 7, 2015

Calvinb81 :

It's okay man. After a quite a bit of research and this nice guy taking the time to help me out, we figured it ended up being my PSU. The little latch wasn't connecting onto my MoBo and so my GPU more then likely wasn't getting the volts it needed when it was under heavy load causing it to crash

Bought a new PSU, not corsair but SeaSonic and BOOM solved

*Knocks on wood*

Calvinb81 · Oct 8, 2015

I'm having the same problem you had yet it didn't just power off, the screens go a random colour, normally with vertical lines. I have to force a hard reset to get anything to happen but then it doesn't boot properly until it randomly decides it wants to without me changing anything.. don't quite understand why that happens?

NotsogoodwithPCs · Oct 8, 2015

Calvinb81 :

Hm that is quite a different problem then mine. Have you tried posting a thread so people can offer suggestions?

Does this happen casually or ONLY when you're gaming. Like can you be just on YouTube/twitch or whatever for hours and it won't happen?

NotsogoodwithPCs · Oct 8, 2015

Calvinb81 :

And I know this may sound cliche, but it's the only way.

Have you been monitoring the temps of your GPU? Sometimes when it's stressed and overheats it can happen if it's not well ventilated.

You might want to take it out (or both) if you have two, and try running your computer on only integrated graphics and see if it happens then. If it doesn't, you know it's the GPU.

Another possibility, bad video drivers. Try reinstalling them.

Lastly as far as I might believe, the monitor itself although im not sure why it wouldn't power on after you try to hard reset it. When you try to hard reset is it your tower that won't power on or the monitor itself? But just in case if you have a spare monitor or a friends you can borrow for a bit, try it. Worth a shot?

Calvinb81 · Oct 8, 2015

Yeah i've looked at the temps of my gpu they sit around 60oc , tried clearing my drivers and ive also formatted and upgraded to windows 10 it must be a hardware issue on my gpu gonna replace it soon

NotsogoodwithPCs :

Calvinb81 :

And I know this may sound cliche, but it's the only way.

Have you been monitoring the temps of your GPU? Sometimes when it's stressed and overheats it can happen if it's not well ventilated.

You might want to take it out (or both) if you have two, and try running your computer on only integrated graphics and see if it happens then. If it doesn't, you know it's the GPU.

Another possibility, bad video drivers. Try reinstalling them.

Lastly as far as I might believe, the monitor itself although im not sure why it wouldn't power on after you try to hard reset it. When you try to hard reset is it your tower that won't power on or the monitor itself? But just in case if you have a spare monitor or a friends you can borrow for a bit, try it. Worth a shot?

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Computer black screens/restarts while playing games only.

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Calvinb81

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