"Asus Turbo GTX 960" causing startup problems (etc) with my "HP Envy Phoenix h9-1355" - please help

graco

Distinguished
Aug 24, 2010
41
0
18,530
Hi.

I use a desktop computer ("HP Envy Phoenix h9-1355") which has an "AMD Radeon HD 7770" graphics card. I'm currently operating on Windows 10.

I tried to replace the AMD Radeon with an "ASUS TURBO GTX 960."


When I first installed the ASUS graphics card, the SSD on my computer failed. (the computer had been working fine, so I doubt this was coincidental). I had to send the computer back to HP but I now have the machine again in working condition.


NOW when I install the ASUS GTX 960, the computer starts up until the HP logo shows on my monitor, but then it just thinks, and thinks, and thinks......it never actually boots windows.

So, I put the AMD Radeon HD 7770 back into the machine and it works fine. (this time the SSD did not fail).

Can anybody think of why this might not be working for me????
I'm going to return the ASUS card this week unless I figure out what the problem is.

THANKS!!!!