Windows 8.1 SYSTEM_SERVICE_EXCEPTION BSOD nvlddmkm.sys

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mistassassin24

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Sep 13, 2015
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I'm having an issue that causes my computer to silently BSOD while in a sleep state. I go to sleep and when I wake my computer up the next morning, or even after going to work, I'll come back and my computer will BSOD in the background trying to wake up. This has happened consistently over the last couple of days and I've tried a couple different things to stop it from happening but to no avail.

I've completely uninstalled every Nvidia driver I could find on the computer and even deleted the file folders left behind afterwards, no fix. Reinstalled windows from my CD, no effect. Kinda on my last leg here thinking of what to try next. Maybe you guys could help me where I have failed.

I'll attach the most recent dumps I have:

https://drive.google.com/file/d/0B6zTBXIo44MxQW9WU1I0Z3pVV2c/view?usp=sharing
https://drive.google.com/file/d/0B6zTBXIo44MxZnJpVFBoVlQ2MFk/view?usp=sharing
https://drive.google.com/file/d/0B6zTBXIo44MxdGVMMEFyVEowX2c/view?usp=sharing

Any help you guys can give me would be greatly appricated. Thanks!
 
Solution
J
- looks like you have a activation hack installed.
run cmd.exe as an admin, then run
dism.exe /online /cleanup-image /restorehealth

bugcheck was in nvidia driver because of a bad memory address.
remove your overclocking driver:
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys Tue Feb 11 03:06:52 2014
remove your USB charger driver:
\SystemRoot\system32\DRIVERS\AppleCharger.sys Wed Oct 24 17:51:02 2012
update Marvell 91xx SATA Controller Driver (check motherboard vendor website)
\SystemRoot\System32\drivers\mvs91xx.sys Wed Jan 18 22:51:00 2012

your nvidia drivers all have a current date except your nvidia streaming driver looks like it is older.
C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys...
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J

johnbl

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Nov 4, 2012
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- looks like you have a activation hack installed.
run cmd.exe as an admin, then run
dism.exe /online /cleanup-image /restorehealth

bugcheck was in nvidia driver because of a bad memory address.
remove your overclocking driver:
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys Tue Feb 11 03:06:52 2014
remove your USB charger driver:
\SystemRoot\system32\DRIVERS\AppleCharger.sys Wed Oct 24 17:51:02 2012
update Marvell 91xx SATA Controller Driver (check motherboard vendor website)
\SystemRoot\System32\drivers\mvs91xx.sys Wed Jan 18 22:51:00 2012

your nvidia drivers all have a current date except your nvidia streaming driver looks like it is older.
C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys Sat Jul 25 02:22:15 2015
the other drivers are dated in august.

update Realtek PCI/PCIe Adapters
\SystemRoot\system32\DRIVERS\Rt630x64.sys Fri May 10 02:59:08 2013

you might want to update the BIOS also: looks like this is the correct one: (be sure to confirm it is the correct version)
http://www.gigabyte.com/products/product-page.aspx?pid=3996#bios

pick up the various new drivers:
http://www.gigabyte.com/products/product-page.aspx?pid=3894#driver
i am thinking that the realtek lan driver can cause your GPU streaming to stop working: new verison is dated 2015/04/16


 
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Solution
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mistassassin24

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Sep 13, 2015
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Could you elaborate on what you mean by activation hack? Is it a virus or malware? This part confuses me a little bit.
 
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johnbl

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Nov 4, 2012
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looks like your system has a key server installed to validate your windows key locally rather than from the microsoft server. kind of like a trial version or enterprise version of windows or a pirate version. Pirate versions can block updates, and install malware that cause various problems.




 
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mistassassin24

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Sep 13, 2015
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That's odd, it's a OEM version of Windows 8.1 I bought about 2 years ago from newegg. In the process of updating drivers and BIOS. We'll see how it goes.
 
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mistassassin24

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Sep 13, 2015
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I've updated every driver I could find an updated version for. I also did the dism.exe check and it did mention something about something in my system having been corrupted but repaired.

I believe the realtek pci/pcie driver is up to date but I couldn't verify because the website for realtek is a nightmare.

Now at this point I'll have to wait till morning to see if it still BSOD's on wake up.
 
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johnbl

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Nov 4, 2012
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the realtek driver on the gigabyte website should be good. it is dated 2015/07/09. Much newer than the 2013 version you had installed. Make sure it is the one selected or remove the older driver.
how to remove a driver from the driver store. https://technet.microsoft.com/en-us/library/cc730875.aspx
sometimes a new driver is not automatically the selected driver.



 
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mistassassin24

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Sep 13, 2015
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I see that driver but it says that it's for windows 10 so I haven't downloaded it.



 
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