ASUS RMA shipping cost?

cheeseiron

Honorable
Jul 5, 2012
2
0
10,510
Hello,

I am going to RMA an Asus Motherboard but I need to find out if there is a way for me to have Asus cover the shipping to their location.

I have RMA'd Asus products before but I had to pay for the shipping (But not the returning shipping).

I was curious if anyone here had a phone number to call for RMA support so I can talk to a rep and try to work something out.

Every number I tried led me to an endless recording about how great Asus is and, from what I see, the online RMA form mentions nothing about covering your shipping costs.
 
Solution
i doubt it. it's standard procedure in just about every industry that the client pays to send the product in, and the manufacturer pays to send it back. if the mfg were to cover shipping TO them, then EVERYONE would ship EVERYTHING back all the time for the smallest dumbest reason because, hey, it doesn't cost them a thing! the mfg just pays for it!

giantbucket

Dignified
BANNED
i doubt it. it's standard procedure in just about every industry that the client pays to send the product in, and the manufacturer pays to send it back. if the mfg were to cover shipping TO them, then EVERYONE would ship EVERYTHING back all the time for the smallest dumbest reason because, hey, it doesn't cost them a thing! the mfg just pays for it!
 
Solution