URGENT HELP NEEDED! Brand new Gigabyte Z170 board wont boot unless 1 RAM stick in DIMM slot 4

[luketexas]

I just built a Skylake i7 build for a friend, the PC wont boot with the RAM installed in any configuration/location but DIMM slot 4 on the mobo. Both RAM modules will boot in DIMM 4, so the RAM can't be at fault. Im guessing its the mobo's DIMM slots that are faulty? With a single stick installed, i was able to installed windows 8.1 and all drivers successfully. I need to get this sorted asap, any help is appreciated. Thanks

Motherboard is: Gigabyte Z170M-D3H-CF
RAM: Corsair Vengeance CMK16GX4M2B3200C16 (2x8gb)

 

[jloch21]

Try one in DIMM slot 4 and one stick in DIMM slot 2

 

[Greg Gregorich]

if the different stick works out in a same slot then you have faulty motherboard!

 

[luketexas]

Try one in DIMM slot 4 and one stick in DIMM slot 2

I have tried every combination, DIMM 4 - 2, DIMM 1 - 2, DIMM 1 - 3, etc.

I can only assume the mobo, but don't want to rule it down to that. Unfortunately I don't have a DDR4 or z170 rig myself so I don't have any components to troubleshoot with.

 

[jloch21]

Yeah in that case I would have to boil it down to a bad motherboard. Only other solutions are simple ones which I'm sure you've been through such as making sure nothing is obstructing the other DIMM slots and that the RAM is completely seated.

 

[luketexas]

Yeah in that case I would have to boil it down to a bad motherboard. Only other solutions are simple ones which I'm sure you've been through such as making sure nothing is obstructing the other DIMM slots and that the RAM is completely seated.

Yeah mate, Ive checked all the obvious things. Ive honestly never had a new mobo DOA before, I had faith in Gigabyte!

 

[jloch21]

Yeah in that case I would have to boil it down to a bad motherboard. Only other solutions are simple ones which I'm sure you've been through such as making sure nothing is obstructing the other DIMM slots and that the RAM is completely seated.

Yeah mate, Ive checked all the obvious things. Ive honestly never had a new mobo DOA before, I had faith in Gigabyte!

Yeah I've always went with Asus and haven't had a problem yet..

 

[luketexas]

Yeah in that case I would have to boil it down to a bad motherboard. Only other solutions are simple ones which I'm sure you've been through such as making sure nothing is obstructing the other DIMM slots and that the RAM is completely seated.

Yeah mate, Ive checked all the obvious things. Ive honestly never had a new mobo DOA before, I had faith in Gigabyte!

Yeah I've always went with Asus and haven't had a problem yet..

I've had bad experiences with Asus products in general, but never Gigabyte. Requesting a warranty claim form now for the mobo.

 

[Greg Gregorich]

google cant find your motherboard!

 

[luketexas]

google cant find your motherboard!

There isn't much info on this board at the moment, but it exists http://www.gigabyte.com/products/product-page.aspx?pid=5489#ov

 

[Greg Gregorich]

I just built a Skylake i7 build for a friend, the PC wont boot with the RAM installed in any configuration/location but DIMM slot 4 on the mobo. Both RAM modules will boot in DIMM 4, so the RAM can't be at fault. Im guessing its the mobo's DIMM slots that are faulty? With a single stick installed, i was able to installed windows 8.1 and all drivers successfully. I need to get this sorted asap, any help is appreciated. Thanks

Motherboard is: Gigabyte Z170M-D3H-CF ???????????????
RAM: Corsair Vengeance CMK16GX4M2B3200C16 (2x8gb)

 

[luketexas]

I just built a Skylake i7 build for a friend, the PC wont boot with the RAM installed in any configuration/location but DIMM slot 4 on the mobo. Both RAM modules will boot in DIMM 4, so the RAM can't be at fault. Im guessing its the mobo's DIMM slots that are faulty? With a single stick installed, i was able to installed windows 8.1 and all drivers successfully. I need to get this sorted asap, any help is appreciated. Thanks

Motherboard is: Gigabyte Z170M-D3H-CF ???????????????
RAM: Corsair Vengeance CMK16GX4M2B3200C16 (2x8gb)

Take CF off the end of the model number, CPU-Z says thats the model though..

 

[Greg Gregorich]

its a new board i dont think they updated CPU-Z that often to recognize all boards.