New SSD not showing up in Disk Management.

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Digital Lie

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Sep 16, 2015
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Hi,

I have a new Samsung SSD 850 Evo. I have connected the SSD, it shows up in Device Manager with no warnings I can see. It does not show up in Disk Management at all.

In disk management I see three drives:

Disk 0 - C drive (SSD OCZ agility 3)
Disk 1 - D drive HDD raid 0
CD-ROM 0 - DVD drive.

My initial thoughts on this is that it has something to do with my raid set up however i cannot change to AHCI and still boot.

I am running windows 10 and my motherboard is GA-Z97X-SLI.

Can anyone help put me on the right track please?
 
Solution
J
I had the same problem when connecting a 1TB HGST SATA 3 HDD externally to my ASUS ROG G751JY notebook via external SATA 3 to USB 3.0 Adapter/enclosure, using Windows 8.1 & Windows 10 OS. I could see new HDD in device manager with no problems listed but could not find it in disc manager to initialize & format it. It has nothing to do with your raid set up it's the lame disc management from Windows 8.1 & Windows 10 OS that has known issues. I simply purchased a third party software called Mini tool Partition Magic Pro v9.1 and used it to initialize & format the new HDD now Windows list the drive in disc manager. My notebooks internal drives are 512GB Samsung PCIe SSD & 1TB Samsung 850 Pro SSD for storage. The 1TB HGST SATA3 external...
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puttynene

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Oct 29, 2014
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Refresh in windows disk management, re-scan for disks.

The drive base list needs to be updated first.
It should find the Evo 840, and add it to the virtual disk list.
Simply right click on it and format to Ntfs or Gpt file format.
 
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Digital Lie

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Sep 16, 2015
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Yes it shows up in RST here:

rst.png


here is what i see in disk management (yes i have rescaned and refreshed the list):
disk.png


Edit: and device manager
device.png


Magician:
 
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BadAsAl

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Oct 13, 2009
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Whenever I get a new drive connected I like to run Diskpart from elevated command prompt and then "list disk". I find the new disk in the list and select it, then clean it. Then when I go to disk management it says I have an uninitialized disk and I can format and assign drive letter.
See if it shows up in diskpart.
 
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Digital Lie

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Sep 16, 2015
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Yeah i just had left the cd in the dvd drive. If you look at my screen shot of device manager it shown as an enabled device (disabled devices are marked with a black arrow) also right clicking lets me disable it.



Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 167 GB 0 B
Disk 1 Online 465 GB 1024 KB

No luck D=

I was thinking I might create a windows install disk, boot up into that, go through to creating partitions and see if it shows up there, if it does I can try formating it then exit and try booting to windows and see if it shows up then. No luck with this either.

I have also tried swaping the sata port to one that currently works and i see no change.
 
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Digital Lie

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Sep 16, 2015
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The drive doesn't show up when trying to install windows even after loading the AHCI/RAID drivers, all the other drives are recognized straight away, at this point im starting to suspect something wrong with the drive.
 
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Palorim12

Palorim12

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May 3, 2013
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Does the BIOS detect the drive?
 
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Digital Lie

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Sep 16, 2015
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Yes.

 
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jongri

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Jan 21, 2010
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I had the same problem when connecting a 1TB HGST SATA 3 HDD externally to my ASUS ROG G751JY notebook via external SATA 3 to USB 3.0 Adapter/enclosure, using Windows 8.1 & Windows 10 OS. I could see new HDD in device manager with no problems listed but could not find it in disc manager to initialize & format it. It has nothing to do with your raid set up it's the lame disc management from Windows 8.1 & Windows 10 OS that has known issues. I simply purchased a third party software called Mini tool Partition Magic Pro v9.1 and used it to initialize & format the new HDD now Windows list the drive in disc manager. My notebooks internal drives are 512GB Samsung PCIe SSD & 1TB Samsung 850 Pro SSD for storage. The 1TB HGST SATA3 external drive was removed from notebook (it was only showing 32GB total capacity) so I replaced it w/ the Samsung 850 Pro SSD & returned to ASUS RMA. ASUS sent me back the new 1TB HDD for replacement. It's a shame that Windows OS is so lame that you are forced to buy third party disc management software to simply initialize raw brand new SSD's & HDD's and format them but oh well. quotemsg=16636840,0,2082761]Hi,

I have a new Samsung SSD 850 Evo. I have connected the SSD, it shows up in Device Manager with no warnings I can see. It does not show up in Disk Management at all.

In disk management I see three drives:

Disk 0 - C drive (SSD OCZ agility 3)
Disk 1 - D drive HDD raid 0
CD-ROM 0 - DVD drive.

My initial thoughts on this is that it has something to do with my raid set up however i cannot change to AHCI and still boot.

I am running windows 10 and my motherboard is GA-Z97X-SLI.

Can anyone help put me on the right track please? [/quotemsg]

 
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Solution
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Digital Lie

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Sep 16, 2015
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4,510


I could kiss you! I was beginning to give up hope. I ran ubuntu from my USB drive and something that caught my eye was a 134mb Microsoft reserved partition and a second partition for the rest of the drive labeled storage pool. I'm not sure what thats about, but i deleted these i formatted the drive from ubuntu. When i booted into Windows my drive showed up and so far appears to work just fine.

If anyone else is having this problem I don't recommend paying for 3rd party software to solve this as running linux off of a cd or usb drive is free and their are other free tools available that do a good job. Once windows recognizes the drive you can reformat from windows if you want to peace of mind the formatting was done correctly.
 
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jongri

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Jan 21, 2010
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Hi Digital Lie, Glad you straightened out your new Samsung 850 Evo SSD not appearing in Windows 10 Disc Management. I never thought to try Ubuntu & never heard of it but great job. Many people that purchased new Samsung 850 Evo SSD from Amazon.com complained about similar issues blaming Samsung when in fact it's a Microsoft Windows 8.1 & 10 OS Disc Management issue in my opinion. Either way, glad you fixed this issue.
 
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