Surface Pro 2 - Graphics memory problem

DarrenT

Reputable
Sep 3, 2015
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4,510
Hi.

I've been trying to play Heroes of the Storm recently and have come across some bad lag problems. I know that this game can be played smoothly on this machine as I have seen others do it. The machines has integrated Intel HD Graphics 4400. I checked to make sure I could run the game and here is the screenshot from www.systemrequirementslab.com:

( http://imgur.com/pyr0R4m )

As you can see, it says that I don't have enough dedicated video RAM. But, this machine should be able to run with 4GB of video RAM. Here's another screenshot of the graphics card properties:

( http://imgur.com/ILgWDvR )

Again, as you can see, the total available graphics RAM is 4GB, whereas the dedicated video RAM is only 128mb. I wonder if this is why the machine is lagging so badly when trying to play this game?

Any idea what I can do to fix it?

Thanks,

Darren
 

DarrenT

Reputable
Sep 3, 2015
3
0
4,510
PS- I've just tried to play some Torchlight II and it runs smoothly, and requires the same dedicated video RAM, so I'm beginning to doubt whether the dedicated video memory is the problem after all. What do you think?