Computer displaying a random solid color forcing restart

BlackAzrael

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Jun 21, 2011
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Alrighty, well to be honest, I was looking for changing the motherboard because I've been having strange issues on and off for months.

The three main ones in order are: random BSODs which seem to have stopped for now, computer shutting down with no warning (plugged it by itself in a wall outlet, hasn't done that one since), and now my new issue that started today is that the computer just shows a random solid color on screen and I cant do anything but restart the damn thing.

I have just tried to do a CPU burn test a few times already, no crashes or errors. Also did a chkdsk and sfc in command prompt with no errors. I really seem to have the worst damn luck with computers.
 

BlackAzrael

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My PC specs are as follows:

Motherboard: Gigabyte Z77X UD5H
CPU: Intel i5 3570K 3.4GHz
RAM: Kingston 4GB DDR3-1333 (x2)
GPU: Gigabyte Geforce 970GTX G1 Gaming (x2, SLI)
PSU: Corsair Modular 850W
Case (not sure that really matters): Antec 900

As for the wall outlet thing, I'm not sure what is the difference, any explanation why it's not recommended?
Also, it was actually plugged into a power bar before, but the computer began to shut off by itself twice and ever since I plugged it into the wall outlet it had not done it, at least until this morning.

This morning it shut down by itself while I was just navigating the internet but this time it did not power on at all.
So I flicked the switch behind the PSU and unplugged it, left it for a moment, plugged it back in.

Tried powering it on again, and it only gave power for a brief moment and nothing again, though there was still some power going in the motherboard because the LED for the onboard power button was still on. Speaking of which, I'm not sure if that is normal but the LED is solid orange color.

So after that, I tested it with a PSU tester and everything lit up green except the -5v on the 24pin motherboard connector so I'm not sure if that's a good or bad sign. After that I replugged everything in and the computer started working again.

Now Im on my computer but Im not sure how long it'll be before the next shut down or solid colored screen pops up again.

Thanks for the help in advance!
 
Here is why you need the power strip. http://www.howtogeek.com/166938/protect-your-gadgets-why-you-need-a-surge-protector/

Your PSU is fine in PSU tester testing because the newer PSU does not have the -5V rail at all, usually it is for the old version PSU.

Do you test the GPU one by one? Which model is the PSU? Don't tell me it is the CX850W.
 

BlackAzrael

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I did plug it back into a surge protector now so that should be that.

As for GPU, I only tested in SLI, I could test each seperatly by deactivating SLI in the control panel I guess.
I just want to state something interesting though, everytime the computer shut down or did the solid color thing, I was not even doing something intensive at all, like internet browsing.

As for the PSU model, it is a Corsair HX850W. I'm assuming the CX850W has a bad rep then?

Until I get another response, I will test the GPUs seperatly with Furmark in the meantime.

Thanks a lot for the help once again! :)

EDIT: Also, I got a new PSU, a Thermaltake Smart m850 watts to test that out.
 

BlackAzrael

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The first time it was pink and the sound hung cause I was playing a small game, the second and third time it was a light grey and I was only browsing on the Internet.

Haven't gotten those solid colour screen again yet though. Now is just shutting down randomly so far.

I've tested the gpu in the first slot only by disabling sli in the nvidia control panel, with the furmark program. Did the stress test for about 30 mins to an hour with nothing happening, max temperature it reached was 80 Celsius. I've yet to test the second one, I'll do that after work tonight.
 

BlackAzrael

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So stress tested each GPU (disabled sli in nvidia control panel) for about an hour with FurMark and also did a 1080p and 4K preset test with and without anti-aliasing and nothing, no crashes or errors at all.

Have ran my computer yesterday for hours without any issues, I'll continue making tests for GPU and CPU, and Ill test my hard drives as well while I'm at it.

Also, as for CPU, during the burn-in test I did a few days ago, I reached a maximum of 100 celcius and usually when I play an computer intensive game, I reach about 80 to 85 celcius. Is that an okay temperature? If not, what is a good CPU air or liquid cooler?

Thanks in advance!
 
Also, as for CPU, during the burn-in test I did a few days ago, I reached a maximum of 100 celcius and usually when I play an computer intensive game, I reach about 80 to 85 celcius. Is that an okay temperature? If not, what is a good CPU air or liquid cooler?
I thought you had one aftermarket cpu cooler, the cpu does run hot, get the one at least 120mm size cooler like hyper 212evo, or the 212 plus, and don't buy the low end H20 because it has similar cooling performance to the air cooler, like the 212evo.
Do you oc the cpu/RAM or not? You may try use the intel XMP profile if your RAM does support it.

If you don't have those solid screen error, only shut down randomly, it related to overheat or unstable oc, in theory the HX850W is good one, but may just check its +12V, 5.5V, and 3.0V to see it has something wrong or not.
And may check the RAM by MemTest86 http://www.memtest86.com/download.htm Or go to Windows event logs to see there is the error message or not.
 

BlackAzrael

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I actually only OCed my GPU once for like a day and didn't see any real performance increase so I just set it back to default.

The only other component I could see as OCed is maybe the CPU with that Intel Turbo Technology, it goes to 3.80Ghz sometimes I think. I thought about maybe disabling that in the BIOS. Also, I currently have just the Intel stock fan but had an aftermarket with my previous motherboard so.

I haven't seen the solid color screen again yet, also no shut downs since the new PSU was installed so far.

As for RAM, I am going to test it too but I would say it's unlikely since I actually had to replace the RAM in may since my previous corsair sticks would cause blue screens.
 
Usually if the RAM has problem it will cause the bsod, and overheat, oc ( unstable) will cause to shut down the pc. The solid color ( red, or green, etc) screen will be caused by GPU or psu that can't power the GPU.
If the i5 3570K runs at 3.8ghz, that is the intel Turbo Boost feature.
 

DrNerfHerderEsq

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I had a very similar problem and looked around for a while for an answer. In the the end it turned out my gpu had unstable clock speed.
I just underclocked the clock speed and memory clock by 25 MHz. I also ran stress tests just fine so I thought it couldn't be that.
Turned out it worked though, been running for months no problem.
 

BlackAzrael

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Hmm thanks I might try that as a last resort thing. So far, ever since I changed the PSU it hasn't run into any issues so far after 4 days now. Hopefully it stays that way -_-