my verbatim hard drive was working last week, now my computer wont recognize it

Janet_

Reputable
Sep 19, 2015
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4,510
help! my verbatim hd is a few years old, I've got a bunch of documents stored on it and now my computer wont recognize it!
 
Solution
Welcome to the community, Janet_!

I'd suggest you to go to Disk Management and check how the external HDD is recognized there ( http://pcsupport.about.com/od/windows-8/a/disk-management-windows-8.htm )
Another thing you should do is test the drive's health and S.M.A.R.T. status by running a diagnostic tool on it. You should check your HDD manufacturer's website for such a tool. If you're not able to find it there, you can refer to this thread with some third-party diagnostic/testing tool suggestions: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Keep me posted with the results. Good luck! :)
SuperSoph_WD
Welcome to the community, Janet_!

I'd suggest you to go to Disk Management and check how the external HDD is recognized there ( http://pcsupport.about.com/od/windows-8/a/disk-management-windows-8.htm )
Another thing you should do is test the drive's health and S.M.A.R.T. status by running a diagnostic tool on it. You should check your HDD manufacturer's website for such a tool. If you're not able to find it there, you can refer to this thread with some third-party diagnostic/testing tool suggestions: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Keep me posted with the results. Good luck! :)
SuperSoph_WD
 
Solution