CPU temp normal still Computer shuts down and restarts

Hadi Ahmed · Sep 20, 2015

Guys from the last few weeks my computer keeps shutting down and restarts automatically i cleaned the processor and heat sink but still the problem occured today i went to my computer guy he said that the heat sink is a little lose and i will apply thermal paste on the processor and before that my cpu temp was 80 to 95 then shut down but when i bring back my computer from the shop my CPU temp is 40 to 50 but its again shutting down what should i do Need help computer specs
Intel core i3 2100
4gb ram
DH61WW mobo
Corsair vs 550w PSU
Plz help =(

Rogue Leader · Sep 25, 2015

Do you have access to another PSU? The VS is the same manufacturer as the notorious CX series. Its very possible the PSU is not providing enough power which is causing your issue. When that happens the computer will reboot.

Testerino · Sep 25, 2015

New or old?

Hadi Ahmed · Sep 25, 2015

Rogue Leader :

yes i removed the VS one and Put the new one and it is not shutting down now i think its the PSU which was causing the Problem now what should i do with VS PSU =( =( i bought it 3 months ago should i do a warranty claim ?? =(

Rogue Leader · Sep 25, 2015

Yes I would warranty it, get a new one and then sell it and get yourself something better quality. EVGA, XFX, Seasonic are all reliable brands.

Hadi Ahmed · Sep 25, 2015

Rogue Leader :

But is there any way to fix it ? :/

Rogue Leader · Sep 25, 2015

Hadi Ahmed :

I'm sure they would just send you a new one. PSU's are not consumer serviceable so there is no way to fix it yourself.

Hadi Ahmed · Sep 26, 2015

Rogue Leader :

LOL bro The second Psu ran perfectly for a day but my computer is shutting down again on that second PSU now what should i do what is the problem =( =(

Rogue Leader · Sep 26, 2015

Hadi Ahmed :

Rogue Leader :

LOL bro The second Psu ran perfectly for a day but my computer is shutting down again on that second PSU now what should i do what is the problem =( =(

Its doing the exact same thing? Have you checked the temperatures again?

Hadi Ahmed · Sep 26, 2015

Rogue Leader :

Hadi Ahmed :

Its doing the exact same thing? Have you checked the temperatures again?

yes the Temps are fine 40 to 50 distance to tj max 55+

Rogue Leader · Sep 26, 2015

Hmm, how long have you had this build?

Also can you go into windows event viewer and let me know if it mentions any issues when it crashes. Just go to search and type Event Viewer, or go to run and type eventvwr

Hadi Ahmed · Sep 26, 2015

Rogue Leader :

Its been 3 years
Here is the link to the Event Viewer Window =)
https://www.facebook.com/photo.php?fbid=10200932751076310&set=a.1009517293490.1354.1691724322&type=3

Rogue Leader · Sep 26, 2015

Hadi Ahmed :

Pic doesn't work, you can't link to facebook, you need to use something like imagur

Hadi Ahmed · Sep 27, 2015

Rogue Leader :

Hadi Ahmed :

Pic doesn't work, you can't link to facebook, you need to use something like imagur
[/quotemsg

There you go =) =)
http://imgur.com/ucz8286

Rogue Leader · Sep 27, 2015

Ok open up Critical and show me the top few events, do the same with Warning

Hadi Ahmed · Sep 27, 2015

Rogue Leader :

One more thing when i run PC with VS PSU it the computer shuts down after 1 2 hours and sometimes it happens so frequently like the computer shuts down and restarts then again it shuts down and restarts and it happens so on if i dont rest the computer for few min ts but i changed the PSU (old one) tommorow since then it has not been shut down since tommorow
And the link here =) http://imgur.com/AVGM4Gi

Rogue Leader · Sep 27, 2015

Hadi Ahmed :

I'm sorry I'm confused by what you are saying. The Corsair VS PSU makes it restart hourly or faster, but the new PSU (replacement corsair?) it takes longer?

Hadi Ahmed · Sep 28, 2015

Rogue Leader :

Hadi Ahmed :

I'm sorry I'm confused by what you are saying. The Corsair VS PSU makes it restart hourly or faster, but the new PSU (replacement corsair?) it takes longer?

Yes The Corsair PSU makes computer to restart very frequently and when i used the spare PSU (old one) it has shutdown only 2 3 times

Rogue Leader · Sep 28, 2015

Hadi Ahmed :

Rogue Leader :

Yes The Corsair PSU makes computer to restart very frequently and when i used the spare PSU (old one) it has shutdown only 2 3 times

What is the specs/brand on the old psu?

Hadi Ahmed · Sep 28, 2015

Rogue Leader :

Hadi Ahmed :

What is the specs/brand on the old psu?

Its from some company called "Infinity" And its 400w Psu =)

Rogue Leader · Sep 28, 2015

Hmm that PSU should have enough power for this system, but it is also a low end unit, so its possible that while better than the Corsair, its still not good. Why did you replace it with the Corsair in the first place?

Hadi Ahmed · Sep 28, 2015

Rogue Leader :

Actually i had this infinity PSU from the day i bought this computer and after a year i bought a GPU nvidia gtx 650 1gb so after a week it got burned

so 3 months ago i was going to buy MSI nvidia gtx 750 ti but i needed to replace my Infinity PSU first so i bought Cosair Vs 550 it ran perfectly for 4 months but now it makes my computer shut down frequently so and yeah one more thing when this shutdown thing started a transformer near our house exploded and we were suffering from extreme fluctuation when the voltage gets really low it shutsdown and one more thing my computer has not shut down from 2 days is it because i am running it on 1000w stabilizer =) =)
And the fluctuation thing has stopped

Rogue Leader · Sep 28, 2015

Hadi Ahmed :

Rogue Leader :

Actually i had this infinity PSU from the day i bought this computer and after a year i bought a GPU nvidia gtx 650 1gb so after a week it got burned

so 3 months ago i was going to buy MSI nvidia gtx 750 ti but i needed to replace my Infinity PSU first so i bought Cosair Vs 550 it ran perfectly for 4 months but now it makes my computer shut down frequently so and yeah one more thing when this shutdown thing started a transformer near our house exploded and we were suffering from extreme fluctuation when the voltage gets really low it shutsdown and one more thing my computer has not shut down from 2 days is it because i am running it on 1000w stabilizer =) =)
And the fluctuation thing has stopped

So that explains your problems. Yes fluctuations will cause shutdowns. So I think we have solved your problem.

Exchange or return that Corsair and get yourself a new PSU.

Hadi Ahmed · Sep 29, 2015

Rogue Leader :

Hadi Ahmed :

So that explains your problems. Yes fluctuations will cause shutdowns. So I think we have solved your problem.

Exchange or return that Corsair and get yourself a new PSU.

But the Fluctuation thing has stopped still my Vs Psu shutsdown the computer whereas the Infinity Does not ?

Rogue Leader · Sep 29, 2015

Hadi Ahmed :

Rogue Leader :

But the Fluctuation thing has stopped still my Vs Psu shutsdown the computer whereas the Infinity Does not ?

YEah but the VS PSU is defective, you are getting another correct?

CPU temp normal still Computer shuts down and restarts

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