New PC random Blue screens

jake2040 · Sep 21, 2015

I just built my pc and everything has been over all good I have been getting blue screens and have no idea how to fix it. I have checked the RAM and that's good, I don't think any of my hardware is faulty. I have a few logs (DMP files?) that I can share if they are needed here is something that I saved ( No clue if its helpful or not) Thanks in advance!

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000005003
BCP2: FFFFF70001080000
BCP3: 0000000000000015
BCP4: 0000001700000022
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

johnbl · Sep 21, 2015

The working set free list is corrupt. This is probably a hardware error. It can be memory corruption, bad sector where your virtual memory is stored. (c:\pagefile.sys)
you might run crystaldiskinfo.exe and look at the errors reported by the drive.

you can turn off virtual memory and reboot without it, delete the hidden system pagefile.sys, reboot and reenable virutal memory to have the system create a new pagfile.sys.

the working set list is how windows tracks what is in physical memory and what has been swapped to the hard drive.
if the list becomes corrupt all windows can do is shutdown.

also, check cables to the drive, maybe put the drive on a different SATA port on the slower controller.
update the chipset device driver and any external SATA chipset driver.

if the drive is generating errors, with windows 7 you have to do a full format to mark custers/sectors bad. Windows 8 and above will do this while the system is running, it will move data of sectors that get errors, trying over and over and if it can get the data, it will move it and mark the old sector as bad. So, if this is the type of error you have you might consider putting the drive on a windows 8 system and let windows scan it and do its repair. (it can take hours so turn off the windows 8 sleep functions and leave it over night if you go this route.)

jake2040 · Sep 21, 2015

The working set free list is corrupt. This is probably a hardware error. It can be memory corruption, bad sector where your virtual memory is stored. (c:\pagefile.sys)
you might run crystaldiskinfo.exe and look at the errors reported by the drive.

you can turn off virtual memory and reboot without it, delete the hidden system pagefile.sys, reboot and reenable virutal memory to have the system create a new pagfile.sys.

the working set list is how windows tracks what is in physical memory and what has been swapped to the hard drive.
if the list becomes corrupt all windows can do is shutdown.

also, check cables to the drive, maybe put the drive on a different SATA port on the slower controller.
update the chipset device driver and any external SATA chipset driver.

if the drive is generating errors, with windows 7 you have to do a full format to mark custers/sectors bad. Windows 8 and above will do this while the system is running, it will move data of sectors that get errors, trying over and over and if it can get the data, it will move it and mark the old sector as bad. So, if this is the type of error you have you might consider putting the drive on a windows 8 system and let windows scan it and do its repair. (it can take hours so turn off the windows 8 sleep functions and leave it over night if you go this route.)

[/quotemsg]

I know this sounds bad but what do you think I should start with? I have crystaldiskinfo.exe but I have no idea what to do with it. I know how to swap the SATA ports but how do I know which one I should put it in? If I were to go with the turning off virtual memory how and what would I do with that? Sorry, I am still very new at this and jsut want to make sure I do everything correctly

johnbl · Sep 23, 2015

how to change the size of virtual memory in windows:
http://windows.microsoft.com/en-us/windows/change-virtual-memory-size#1TC=windows-7

you can just run the crystaldiskinfo.exe utility and it will read the SMART error info from your drive.
You just want to look at the health report and confirm that it does not think your drive is almost dead.

jake2040 :

I know this sounds bad but what do you think I should start with? I have crystaldiskinfo.exe but I have no idea what to do with it. I know how to swap the SATA ports but how do I know which one I should put it in? If I were to go with the turning off virtual memory how and what would I do with that? Sorry, I am still very new at this and jsut want to make sure I do everything correctly
[/quotemsg]

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