Hello,
My computer freezes once a day. It's a Toshiba Laptop, it's pretty old and runs Windows 7.
Model number is Toshiba Satellite L305D-S5895. It usually freezes on startup.
Sometimes when it restarts from freeze, it gives me some error codes and I was wondering if someone understood these and could tell me if this problem is fixable.
So when it restarts I get a window that says, "Windows has recovered from an unexpected shutdown." Below is what it displays:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA800260D000
BCP3: FFFFFA800260D600
BCP4: 0000000004600000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\092415-28548-01.dmp
C:\Users\Mike\AppData\Local\Temp\WER-42728-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
If anyone has any advice, I would sincerely appreciate it.
Thank you!
My computer freezes once a day. It's a Toshiba Laptop, it's pretty old and runs Windows 7.
Model number is Toshiba Satellite L305D-S5895. It usually freezes on startup.
Sometimes when it restarts from freeze, it gives me some error codes and I was wondering if someone understood these and could tell me if this problem is fixable.
So when it restarts I get a window that says, "Windows has recovered from an unexpected shutdown." Below is what it displays:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA800260D000
BCP3: FFFFFA800260D600
BCP4: 0000000004600000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\092415-28548-01.dmp
C:\Users\Mike\AppData\Local\Temp\WER-42728-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
If anyone has any advice, I would sincerely appreciate it.
Thank you!
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