Disc inserted but not recognized

Terry_

Reputable
Sep 24, 2015
1
0
4,510
When I insert a DVD disc into my DVD player try to open, the program responds with "Please insert a disc into DVD drive (D)". Is there a solution that will correct this problem?
 
Welcome to the community, Terry!

Have you tried playing other DVD disks? Make sure that the connections are properly seated.
Another thing you should do is check the Device Manager in your computer and try resolving the issue by un-installing and re-installing the DVD drivers. Check your computer/motherboard manufacturer's website for the proper drivers for your model as well and make sure yours are up to date.
Another thing that may help is cleaning the dust from the player, sometimes it could cause such detection issues. Check this guide if you need assistance with it: http://home.howstuffworks.com/home-improvement/household-hints-tips/cleaning-organizing/how-to-clean-a-dvd-player2.htm

Hope this helps. :)
SuperSoph_WD