2 identical HP 8610 printers set up on 2 different routers.

alkerfn

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I cannot get 2 identical printers to work wireless on 2 different routers. I have 1 for my office and 1 for home. They are both HP8610 printers and only 1 seems to work wireless. Has anyone else had this problem and is there a solution?
 

Ralston18

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Alkerfn,

Please add some details:

Two different networks: 1) one at office with what make and model of router plus the HP 8610 printer, and 2) a second network at home with what make and model of router.

Which configuration (office or home), is working?

Do you get any messages or error codes with respect to the printer that does not work wirelessly? Are there other wireless networks near the wireless printer that does not work wirelessly?

Did you or do you use any static IP addresses?

More information is needed in order to provide assistance or at least offer some suggestions.

 

alkerfn

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alkerfn

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I am not sure where to find the answer to your questions. What I can say is that both printers are identical HP officeJet 8610s. They both work at the office but neither works at home. Which I discovered on Friday after swapping. The one at the office has several wireless printers that work. That leads me to believe that the set up at home is lacking in some way since neither one works at home. If you can provide me with some method (short of calling Verizon) of finding the answer to your question such as which Router and the Static IP Addresses I would love the opportunity to get back to you on that.
 

Ralston18

Titan
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alkerfn,

That does help.

To get the printer(s) to work on your network at home means that you probably need to reconfigure the home 8610 printer to join your home network versus its current configuration for the office network.

You home network probably has a different name (SSID), assigned IP address range, submasking, etc. I.e., specific configurations used to keep network devices "networked" and communicating within their network.

Since the office is working nothing needs to be done there nor should you do anything there.

At home you will need to look at the router itself and get the make and model number. You also will need to have administrative rights to the router so you can look at (but not necessarily change) your home network configuration.

You can get some information from any working wireless computer on your home network. Are you familar with the Cmd (Command Prompt) and the ipconfig /all command?

What needs to be done (in general terms) is this: The printer must be enabled to use wireless, be told to join your home network by name, agree to have an IP address assigned by your home router, and be told what the router's address is.

Here is a link to the 8610's User Guide:

http://h10032.www1.hp.com/ctg/Manual/c04204791

Network settings are covered starting on Page 105. You may have to read a few other sections to understand the bigger picture.

However, you may already have enough information about your home network etc., to permit you to just use the printer menus to get the printer wirelessly configured for and to match your home network.

Page 109 explains manually configuring the printer for IP addresses. Step 6 on Page 110 is where your home wireless network data needs to be entered.



 

alkerfn

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alkerfn

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Hi Ralston18, I did reconfigure both printers to use the home network. I use the prompts on the printer's screen to accomplish this by resetting the wireless information to the network at each location. But to no avail. I will check out the link you sent and see if I can did a little deeper to get the right settings.