how to download my hp to its original state

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Phillip Corcoran
This HP support page explains how to perform Factory Recovery from within Windows, and how to do it if Windows won't start:
http://support.hp.com/gb-en/document/c01867418

Please note that it won't be successful if there are any existing internal hardware faults.

If it's a laptop, do not attempt to run factory restore whilst running on battery power, plug it in to a mains supply because it can take several hours to complete.
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Phillip Corcoran

Phillip Corcoran

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This HP support page explains how to perform Factory Recovery from within Windows, and how to do it if Windows won't start:
http://support.hp.com/gb-en/document/c01867418

Please note that it won't be successful if there are any existing internal hardware faults.

If it's a laptop, do not attempt to run factory restore whilst running on battery power, plug it in to a mains supply because it can take several hours to complete.
 
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