WD Red always 100 % and Rellocated Sectors Count 'Fail'

Eugene_2

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Sep 27, 2015
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4,510
My WD Red is always running in 100 % usage and when I check the S.M.A.R.T. parameters, the status is showing 'Fail'. What is the problem with my hard disk? Thankyou
 
Hey there, Eugene_2!

I'm really sorry to hear about the failure in your WD Red HDD! :( You should still try testing it with Data LIfeGuard Diagnostics in the available WD Software here: http://products.wdc.com/support/kb.ashx?id=XNWrF8
It does sound back, so you should definitely contact our customer support. If your WD Red is still covered by the warranty, you should send your RMA request in order to get a replacement form us.

WD Support contacts: http://products.wdc.com/support/kb.ashx?id=zjh8YC

Hope this was helpful. Keep us posted!
SuperSoph_WD