16gb ram 7.96 usable

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dimitr2001

dimitr2001

Reputable
Apr 16, 2015
10
0
4,510
Hello i recently opened my case to fix my cables then I turned on my pc and this happened I have to say I didnt touch the ram at all and any cables didnt toutch the ram at all it was all ok till I opened my case.

The operating system is Windows 10 f that neccesery.
 
Solution
neo_classical
Hello,

Forgive me if I'm wrong, but it sounds like you have two 8GB sticks of RAM in your machine and one of them is malfunctioning.
If this is the case, to test:
1) Switch off PC.
2) Take out 1 stick of RAM.
3) Switch back on PC.
4) It should come up with either 8GB of RAM detected, OR memory error - no RAM detected (Or something to that effect.) If it's the latter, that's your defective stick.

However, RAM generally has a decent warranty on it, so you should be able to contact the manufacturer.
As per usual, I am merely a humble servant on these boards and you'll find people with much more experience than I which might have better ideas.

JT
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neo_classical

neo_classical

Honorable
Dec 31, 2012
330
0
10,860
Hello,

Forgive me if I'm wrong, but it sounds like you have two 8GB sticks of RAM in your machine and one of them is malfunctioning.
If this is the case, to test:
1) Switch off PC.
2) Take out 1 stick of RAM.
3) Switch back on PC.
4) It should come up with either 8GB of RAM detected, OR memory error - no RAM detected (Or something to that effect.) If it's the latter, that's your defective stick.

However, RAM generally has a decent warranty on it, so you should be able to contact the manufacturer.
As per usual, I am merely a humble servant on these boards and you'll find people with much more experience than I which might have better ideas.

JT
 
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