New motherboard did not come sealed?

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nister5

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Dec 9, 2013
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Hey everybody, I finally received all my parts to build my computer, except for my CPU, which should be coming tomorrow, but I noticed that everything that I bought from new egg had a seal on the package except the motherboard? The motherboard I purchased was a NEW Asus z170 Pro Gaming Motherboard. After googling searching and finding a mixed review of answers, I am still not sure whether or not I was suppose to receive it sealed. The one I received did not have a seal on the cardboard box or anti-static wrap. If anyone can give me some feedback whether I should call them and return it, or if this is the usual norm for motherboards?
Thank you.
 
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getochkn

getochkn

Polypheme
Jul 2, 2006
12,407
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Well either.

It's a return.

Or

It was opened and inspected for bent pins on the board. So many people screw up, bend pins, than say, it must have been like that and companies are probably getting sick of bent pin returns. There is 10 threads a day on Tom's of people screwing up their pins.
 
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nister5

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Dec 9, 2013
22
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10,510


Hmm, my mother board came with the anti-static wrap, but not sealed. Also the included parts were just shoved underneath the motherboard without a plastic seal. Is that not normal? Should I have gotten the screws and back plate in a plastic bag? If so, I will probably ask for a one that is sealed...
 
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nister5

Honorable
Dec 9, 2013
22
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10,510
Also, I forgot to mention, I can see the part on the bottom of cardboard box, the sealed history. Not sure how to phrase it. It's white, and I can see the outline of the previous sealed one. So it definitely was sealed before, but when I received it, it came without the seal.
 
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nister5

Honorable
Dec 9, 2013
22
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10,510
Edit*

Never mind the sata-cables and such DID come in a plastic bag, have the box next to me right now. But what should I be expecting the motherboard for damages? This is my first computer build, just look for bent pins all around.. or?

Thanks so much for all your help guys. Appreciate it.
 
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ko888

ko888

Titan
Feb 18, 2009
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Bent contacts in the CPU socket is the major concern. That's the primary component that the motherboard manufacturer looks at to determine whether or not an RMA will be issued or denied if your motherboard should appear to be defective.

Look for any evidence that the motherboard may have been previously installed/used. Look for any scratches around the mounting holes that would be made by the mounting screws.
 
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