problem with my harddisk
- Thread starter Sai___
- Start date
D_Know_WD
Judicious
- Jul 30, 2014
- 6,633
- 3
- 35,960
Hi there Sai___,
Sorry that you are facing some issues with your WD drive.
So the drive is powering up right?
You can start with something simple as just attaching the HDD with a different USB cable to a different port.
Apart from that, you need to check whether the HDD is recognized by Disk Management and how.
- In case it is recognized over there but it has damaged partitions and/or file system, you will need to use some partition/data recovery software in order to retrieve the data. After that, you can just test the drive with WD's Data Lifeguard Diagnostic tool: http://products.wdc.com/support/kb.ashx?id=Z5iiMB
- In case it is not, you can go to BIOS and see whether it is recognized over there.
Let me know how this goes,
D_Know_WD
Sorry that you are facing some issues with your WD drive.
So the drive is powering up right?
You can start with something simple as just attaching the HDD with a different USB cable to a different port.
Apart from that, you need to check whether the HDD is recognized by Disk Management and how.
- In case it is recognized over there but it has damaged partitions and/or file system, you will need to use some partition/data recovery software in order to retrieve the data. After that, you can just test the drive with WD's Data Lifeguard Diagnostic tool: http://products.wdc.com/support/kb.ashx?id=Z5iiMB
- In case it is not, you can go to BIOS and see whether it is recognized over there.
Let me know how this goes,
D_Know_WD
06yfz450ridr
Honorable
- Nov 28, 2012
- 2,610
- 5
- 13,460
what usually happens is the disk letter is not being assigned. right click my computer and hit mange, click on disk management and see if you see your main laptop drive and your second drive. you should see the size of the second drive with no letter. right click and hit change driver letter then hit add to add a letter. it should now show up.
if you do not see a second drive under that it could be as single as a bad usb port or even a driver issue.
if you do not see a second drive under that it could be as single as a bad usb port or even a driver issue.
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