Just got a GTX 960 and my pc is still restarting randomly during games.

Henderson_1

Reputable
Sep 28, 2015
5
0
4,510
Hello there, I've been having this issue that I havent been able to play high end games and I suspected it was my GPU so today I got a new one in hopes that the issue would be fixed but as I was playing and was 3-7 minutes into the game, on ultra settings my pc just rebooted on its own. I got this error log, in hopes that something can be done about it.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 28/09/2015 22:27:19
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (35184372088832),(2)
User: SYSTEM
Computer: Henderson-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000200000000002</Keywords>
<TimeCreated SystemTime="2015-09-29T01:27:19.749140700Z" />
<EventRecordID>1312</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Henderson-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
 
Not sure if you meant to select "solved" here but I'll elaborate on the power issue a bit. You'll notice I didn't mention that it didn't have enough power, simply that it's not providing proper power. Power can be funky in a few different ways, the voltage may be correct but the ability to provide the amperage may not be there anymore (it goes down with time), the voltage may be unstable and inconsistent, or some other thing along those lines. It may also be that the motherboard's voltage regulation is the culprit here.
You might try replacing the CMOS battery on the motherboard, that battery going bad can cause strange behavior on some machines (although I doubt that's the problem, they're inexpensive enough it's worth it to try IMO)
 

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