New GPU, on start up the fans spin for 5 secs and stops.

ghattsu1

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Sep 30, 2015
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Hey guys,

I am building a new PC with a EVGA GTX 960 and when I start the PC, the GPU fan spins for about 5 secs and stops. Motherboard is MSI z97 SLI Krait Edition. My BIOS setting is PEG not IGD and windows does not detect the card. Does this mean the card is dead? I believe everything works fine and I am only having problems with my graphics card... I am able to load windows and see everything but I think thats because of the integrated graphics card. Going to try a different card on my mobo tmr
 
Solution
Most of the time that a card is not detected, it is because it is not properly installed into the system. Take it out. Plug it back in. Make sure the latch at the end of the slot locks the card into place. Make sure the card is all the way down into the slot. Make sure the power cables are also connected into their sockets. Try the card in a different 16x slot. Try a different video cable. Reset the system BIOS.

It might be that the card is a dead one. But if you have not already done the things I listed, try them. You might get it going. And that would resolve the problem right away. If after doing those things, it still is not working, get it replaced.
Depending on the unit, EVGA GTX 960 cards often come with a FEATURE called 0 db cooling. What that is is that when the card is below a certain temperature, the cooling fans are turned off.

Use the card some, play a game, I think that might turn the fans on.

Since the EVGA ACX 2.0+ COOLING have this feature, your card most likely does as well.
 

Geek Jed

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Jan 25, 2014
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windows should detect it though

 

ghattsu1

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Sep 30, 2015
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But my windows does not detect the card and i think its running of the integrated graphics
 
Most of the time that a card is not detected, it is because it is not properly installed into the system. Take it out. Plug it back in. Make sure the latch at the end of the slot locks the card into place. Make sure the card is all the way down into the slot. Make sure the power cables are also connected into their sockets. Try the card in a different 16x slot. Try a different video cable. Reset the system BIOS.

It might be that the card is a dead one. But if you have not already done the things I listed, try them. You might get it going. And that would resolve the problem right away. If after doing those things, it still is not working, get it replaced.
 
Solution

ghattsu1

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Sep 30, 2015
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Alright! Thanks for your help Mark, I will try it out later today and I'll let you guys know
 

ghattsu1

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Sep 30, 2015
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Did not mean to pick that as the best solution but I want to make sure that I've tried everything. Would prefer not to wait to send in the card and wait for a new one etc... A little inpatient lol. I forgot to mention that the DVI cable is plugged into the graphics card not the motherboard. I dont know if that means anything but hopefully that means the card is not dead?
 

Geek Jed

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Jan 25, 2014
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Nah, you're good there. It's probably a bad card, it happens to the best of us.

The graphics card is were you want the DVI plugged in anyway.