Help plz i cant find out whats wrong

Crisis102

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ok maybe few weeks ago i got new pc cyberpower
Independence Day Deal X99 (NO MONITOR)
*BASE_PRICE: [+1455]
BLUETOOTH: None
CABLE: None
CAS: CYBERPOWERPC X-Titan 200 Full Tower Gaming Case w/ USB 3.0, Fan Control, EZ Swap HDD Dock, Side Panel Window [+10] (Black Color)
CASUPGRADE: None
CD: LG 14X Internal Blu-ray Burner, BD-RE, 3D Playback DVD+RW Combo Drive [+32] (Black Color)
CD2: None
COOLANT: Standard Coolant
CPU: Intel® Core™ i7-5820K Six-Core 3.30GHz 15MB Intel Smart Cache LGA2011-V3
CS_FAN: Maximum 120MM Case Cooling Fans for your selected case [+9]
DOCKINGSTATION: None
ENGRAVING: None
FA_HDD: Vigor iSURF II Hard Disk Drive Cooling System [+21] (1 x System)
FAN: Asetek 550LC 120mm Liquid Cooling CPU Cooler - Extreme Cooling Performance (Single Standard 120MM Fan)
FLASHMEDIA: None
FREEBIE_VC1: FREE! The Batman™: Arkham Knight Game Coupon [+0]
HD_M2PCIE: None
HDD: 2TB (2TBx1) SATA-III 6.0Gb/s 64MB Cache 7200RPM HDD [+29] (Sandisk 128GB SSD + Single Drive)
HDD2: None
HEADSET: None
HS_HANGER: None
IUSB: Built-in USB 2.0 Ports
KEYBOARD: RAZER DeathStalker Essential Gaming Keyboard
MEMORY: 16GB (4GBx4) DDR4/2800MHz Quad Channel Memory (G.Skill Ripjaw 4)
MONITOR: None
MOPAD: None
MOTHERBOARD: MSI X99S GAMING 7 ATX w/Killer GbLAN, 4x Gen3 PCIe x16, 2 PCIe x1, 1x M.2, 8x SATA 6Gb/s
MOUSE: Razer Naga 2014 MMO 19 Button 8200 DPI Gaming Mouse [+78]
NETWORK: Onboard Gigabit LAN Network
NOISEREDUCE1: Sound Absorbing Foam on Side, Top And Bottom panels [+29]
NOISEREDUCE2: Anti-Vibration Fan Mounts [+9]
OS: Windows 8.1 Pro [+31]
OVERCLOCK: No Overclocking
POWERSUPPLY: 800 Watts - Standard 80 Plus Certified Power Supply - SLI/CrossFireX Ready [+17]
SLI_BRIDGE: None
SOFT1: McAfee AntiVirus Plus [+0]
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
SPEAKERS: None
TEMP: None
TUNING: None
TVRC: None
USBFLASH: None
USBHD: None
USBX: None
VIDEO: MSI GeForce GTX 970 Gaming 4G 4GB GDDR5 PCIe 3.0 x16 [+152] (Single Card)
WNC: TP-LINK Archer T8E AC1750 Wireless Dual Band PCI Express Card
power is this have to type it cuz they did not put that but 800stan ( Atng Power Co ., LTD Model:Aped-950fc not sure that matters but thats what on box
i'm sorry it being long just im pissed off atm with this and dont feel like shorting it.Ok on to point whats happen is my computer is freezing randomly Times (Bios/Playing Games goes from 2-5 mins on games/desktop some times) Then idk if it cuz of me messing with things trying fix computer freeze but i will get blue screen at times then if it freezes on bios it goes into repair loop it be like computer did not restart right but me messing with pc stuff is like going into pc and turning off nvidia High defintion audio wanted to see if that help but i restarted little bit late and got blue screen then after that it was going though boot startup and froze when it was going past bios then had push restart button on tower then said in order to repair have to restart right and so i clicked ok and it went to log in like it was fine but i only got blue screen like 2-3 times all but one was today and the others were when i got pc only cuz i was messing with things but they were small things.its not overheating tested many times look at it now its 34c and when playing games it goes from 30-45c . i was using msi oc genie for few days to see if it stop freezing it did help but it seem to happen less but i turn off it few days later cuz it was making computer hotter so i got worried i think it was 40-65 on stress test 40 is just sitting on desktop but i got blue screen after restart of turning it off so idk whats wrong but what makes freezing stop less is when i let my pc sit for hour but if i turn off/ reset it may freeze sometimes it does sometimes it dont and its annoying . what i may think it be (bad motherboard /bad power supply something needs to be overclocked its not windows cuz it happen on windows 8.1 swapped over to windows 10 on release date / everything is up to date been going over and over to make sure) i will add more if stuff comes to me atm this is all sorry for bad grammer if there is any i skip things alot not knowing plz help love some tips to try or do i just got to ship it to them cuz i dont want that cuz its across the U.S and the shipping was bad /need for school / work and let just say they did poor job so wont be very happy about that so im doing my best to avoid that.but idk what to put in tags btw lol sorry
 
Solution
Okay i can tell you, my computer is from Cyberpower also and when i got it i had gotten the same problem. Two things were causing my computer to freeze during gaming and videos.. i am going to tell you to try the first option... first.. turn off turbo boost. When i had it on my PC freezes like crazy to the point i didnt even want to play the game anymore... 2nd.. they gave you a cheap ass faulty PSU <---- which was my problem... so i bought a new PSU and things were still freezing because i had turbo boost on, after turning this off my PC worked fine... hopefully the first option works for you.

Lawrence Taylor

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Oct 5, 2014
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Okay i can tell you, my computer is from Cyberpower also and when i got it i had gotten the same problem. Two things were causing my computer to freeze during gaming and videos.. i am going to tell you to try the first option... first.. turn off turbo boost. When i had it on my PC freezes like crazy to the point i didnt even want to play the game anymore... 2nd.. they gave you a cheap ass faulty PSU <---- which was my problem... so i bought a new PSU and things were still freezing because i had turbo boost on, after turning this off my PC worked fine... hopefully the first option works for you.
 
Solution

Crisis102

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Aug 13, 2015
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ok will try :) alsoforgot to say they blue screen only happen when i was looking up fixes and trying them but never helped will do that now but like i said it dont happen EVER time it just happen sometimes it goes a day or me get off then get back on then get back on and it wont freeze then others it does but its annoying me cuz i was playing minecraft and cuz it froze my world was deleted other times WORK STUFF i will be filling stuff out to drawing and it froze guess what all gone :(

 

Crisis102

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Aug 13, 2015
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oh I trust ya I did turbo boost thing im going have to buy new psu I guess unless anyone else has tips but ya thanks I did find like 2-3 different turbo boost settings like turbo enhanced or turbo max but I did find one that said turbo boost mode and turn that one off but one in bios other in msi intel R extreme tunning utility

 

Lawrence Taylor

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Oct 5, 2014
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ok turn both off.. on the bios and in the utility... im just saying try one more thing before you spend money on a new psu

 

Crisis102

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Aug 13, 2015
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could it be my cpu btw ? cuz it only freezes on heavy things like games or stuff like that and it has only frozen on bios when i was trying oc genie to see if fix and on desktop with it off computer only freeze on games mostly but it dont shut off lights still on and stuff just screen freezes
 

Crisis102

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Aug 13, 2015
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its not overheating i know that for sure i have done stress test many times but did them for like 30 mins at most i got my eye on good psu atm just want to make sure it not cpu or motherboard
 

Crisis102

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Aug 13, 2015
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btw thanks for your help means alot :D :D
 

Crisis102

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Aug 13, 2015
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ok i think i may have found what it was yes ur turn off turbo was one i think that was making it freeze were my computer was not restarting /shutdown right so when i power off computer like un plugged it for a bit got on have not froze so when i was get all the error of computer not restarting right that was it guess settings not sicking? but i just did a fix for the shut down thing see how that goes just updating the post and thanks again so ya thinks cyber for crap setting up good computers bad team ? :p but when i got it i got pro setup dont get that people one fan was unplugged when i got it as well with all bad software set up :D
 

Lawrence Taylor

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Oct 5, 2014
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thats good, and i hope things continue to work for you man. Never buy from cyberpower again, lol.