Laptop Model:
Modem/Router(given from ISP):
Router(I bought recently):
Speed tests as of today:
Nearby surrounding networks:
ISP: Time Warner Cable and it is a cable modem connection. We are paying for 50mbps Download and up to 10mbps Upload.
Number of Devices: Ranging from 3-6, usually 2 laptops(one gaming), and 1-2 xboxes.
Now, with all this information I will try to be as descriptive as possible in my situation and explain what exactly is happening, again anyone willing to help and throw ideas out there is very appreciated.
To start, My roommates and I moved into our apartment building near the beginning of August and got internet around the 10th of August. Up till about the beginning of September, our internet seemed to handle everything perfectly. I would be gaming/streaming games on my laptop and playing my xbox one, while my roommates played on their xbox ones and watched youtube/netflix as well. Overall we had no lag issues and had 5-7 devices connected. However recently the connection has gotten incredibly inconsistent and the lag and low speeds is just overwhelming. Today we had Time Warner Cable (Our Internet Provider), come out and check it and they said that the cable going from our wall in our apartment down to, lack for a better term, internet box near the front of the apartments was old and needed replaced because the 8 frequencies that were suppose to be going through at full strength was cut to only 4 going through because of how old the cable was and how many times it had been painted over. Regardless, he replaced it with a new cable and the speeds tested were great! between 50-60mbps. However, shortly after he left, the speeds were dipping down to below 10 and I was experiencing lag in my Skype call. After doing even more research today, I found that living in an apartment building can cause routers to interfere and going onto a different network channel can work well. Well, I changed from 6 to 9 and the mbps were great yet again! Up to 50-55 down and I was happy, until this, just like all the other times, was short lived and a few minutes later, my connection was back down to less than 5 mbps down. And thus, here I am seeking any help in this manner.
The pictures above show the information on the router/modem given to us and then the router that I bought to hopefully increase connection, which it did not do. I got in contact with Time Warner Cable when I bought the new router and they helped me "bridge" it but that still did not help the inconsistency that we have been dealing with. I posted the speed tests from just today and you can see the fluxing of speeds. Many tests that are slow I don't even finish because I just close the browser. Another picture includes the networks around me shown via NetSpot. This shows how I am the only router on channel 9 and I was unsure if this would be helpful but included it just incase.
Any questions that I can further answer I will try my hardest and thank you so much for giving this any attention.
Modem/Router(given from ISP):
Router(I bought recently):
Speed tests as of today:
Nearby surrounding networks:
ISP: Time Warner Cable and it is a cable modem connection. We are paying for 50mbps Download and up to 10mbps Upload.
Number of Devices: Ranging from 3-6, usually 2 laptops(one gaming), and 1-2 xboxes.
Now, with all this information I will try to be as descriptive as possible in my situation and explain what exactly is happening, again anyone willing to help and throw ideas out there is very appreciated.
To start, My roommates and I moved into our apartment building near the beginning of August and got internet around the 10th of August. Up till about the beginning of September, our internet seemed to handle everything perfectly. I would be gaming/streaming games on my laptop and playing my xbox one, while my roommates played on their xbox ones and watched youtube/netflix as well. Overall we had no lag issues and had 5-7 devices connected. However recently the connection has gotten incredibly inconsistent and the lag and low speeds is just overwhelming. Today we had Time Warner Cable (Our Internet Provider), come out and check it and they said that the cable going from our wall in our apartment down to, lack for a better term, internet box near the front of the apartments was old and needed replaced because the 8 frequencies that were suppose to be going through at full strength was cut to only 4 going through because of how old the cable was and how many times it had been painted over. Regardless, he replaced it with a new cable and the speeds tested were great! between 50-60mbps. However, shortly after he left, the speeds were dipping down to below 10 and I was experiencing lag in my Skype call. After doing even more research today, I found that living in an apartment building can cause routers to interfere and going onto a different network channel can work well. Well, I changed from 6 to 9 and the mbps were great yet again! Up to 50-55 down and I was happy, until this, just like all the other times, was short lived and a few minutes later, my connection was back down to less than 5 mbps down. And thus, here I am seeking any help in this manner.
The pictures above show the information on the router/modem given to us and then the router that I bought to hopefully increase connection, which it did not do. I got in contact with Time Warner Cable when I bought the new router and they helped me "bridge" it but that still did not help the inconsistency that we have been dealing with. I posted the speed tests from just today and you can see the fluxing of speeds. Many tests that are slow I don't even finish because I just close the browser. Another picture includes the networks around me shown via NetSpot. This shows how I am the only router on channel 9 and I was unsure if this would be helpful but included it just incase.
Any questions that I can further answer I will try my hardest and thank you so much for giving this any attention.
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