Our house is setup with a Camera system by AVer*. This camera system was setup before we moved in.
An Electrician has set up the system so that we can watch the cameras through an app called 'AVerViewer', or i-Viewer. It has been port forwarded on our router. To set it up the app, for example on an ipad, we simply select DVR/NVR, add a new camera system, write in the host ip address, the port we have forwarded to, and the default username/password which is 'admin' and 'admin'. This system works perfectly.
But on my Macbook Pro, when I use the supplied app I found on their website named 'VideoViewer' (and some other Os X programs such as xGuard and securitySpy) it does not allow us to connect despite filling out the exact same details as on the iPad. VideoViewer says 'Incorrect username/password for device [ip]'. If I enter the incorrect ip address or port, it tells me that it failed to connect instead, so I know that it is connecting to the server.
I can't see any reason for it requiring a different password? If I type in the address with port into a browser it takes me to a sign in page, but it asks me to download a plugin which is not compatible with my computer because it is a .msi (microsoft installer). I'm fairly sure VideoViewer is the correct program but maybe not?
I'm starting to think this might be impossible with a Mac computer, and that a Windows will work in a breeze, but hopefully this isn't true! I haven't tried on windows yet.
Thanks for ANY help regarding this issue,
-Harry
(Hope I made sense!)
Just tested it with another app that I found on the website where I downloaded 'VideoViewer', called 'EagleEyes' (iPad app) and it says 'the ip is not accessible'. So perhaps they've made these cameras only accessible by their programs? Which means that they don't support Mac.
An Electrician has set up the system so that we can watch the cameras through an app called 'AVerViewer', or i-Viewer. It has been port forwarded on our router. To set it up the app, for example on an ipad, we simply select DVR/NVR, add a new camera system, write in the host ip address, the port we have forwarded to, and the default username/password which is 'admin' and 'admin'. This system works perfectly.
But on my Macbook Pro, when I use the supplied app I found on their website named 'VideoViewer' (and some other Os X programs such as xGuard and securitySpy) it does not allow us to connect despite filling out the exact same details as on the iPad. VideoViewer says 'Incorrect username/password for device [ip]'. If I enter the incorrect ip address or port, it tells me that it failed to connect instead, so I know that it is connecting to the server.
I can't see any reason for it requiring a different password? If I type in the address with port into a browser it takes me to a sign in page, but it asks me to download a plugin which is not compatible with my computer because it is a .msi (microsoft installer). I'm fairly sure VideoViewer is the correct program but maybe not?
I'm starting to think this might be impossible with a Mac computer, and that a Windows will work in a breeze, but hopefully this isn't true! I haven't tried on windows yet.
Thanks for ANY help regarding this issue,
-Harry
(Hope I made sense!)
Just tested it with another app that I found on the website where I downloaded 'VideoViewer', called 'EagleEyes' (iPad app) and it says 'the ip is not accessible'. So perhaps they've made these cameras only accessible by their programs? Which means that they don't support Mac.
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