Hard-Drive with possible bad sectors. What's next? :(

Toggle sidebar Toggle sidebar
G

Guest

Guest
Hello, it appears my hard-drive has suddenly gotten bad sectors. I've used tools like HD Tune Pro to check the health of the drive, and it appears like this:
cc9d4a92e5f2cf53941e0a286c2b8153.png


I am currently un-able to right click it in my list of drives because it crashes explorer.exe. When trying to automatically chkdsk on startup, it stays at 0%.

PS: This may indeed have something to do with magnets, I've recently replaced my hard drive not too long ago and have had children over. (may sound stupid, but I believe it's possible.)

I'm not quite sure what to do next, so any help would be great!

Thanks.
 
Solution
M

Yes - you will get back a replacement drive, not the one you send in.


Testdisk and ddrescue - I included a tutorial/overview video in my initial reply.

You may find that Linux can just read the disk normally...

Sort by date Sort by votes
Mr5oh

Mr5oh

Splendid
Jul 28, 2004
2,982
27
21,940
Normal magnets you would find in your house won't hurt hard drives.

Sometimes you can get bad sectors and it doesn't progress any further, and works for many more years. Personally I would start shopping for a replacement and backup any important data while you still can.
 
Upvote 0 Downvote
G

Guest

Guest
Seems that the drive isn't accessible. Whenever I try accessing it, it crashes explorer.exe and I have no access to the data.
 
Upvote 0 Downvote
M

martinch

Distinguished
Mar 21, 2014
837
26
19,640

Try a Linux live disk (e.g. Linux Mint's install media - it'll boot up a fully working Linux environment, which you can use as a demo or to launch the installer) - frequently when Windows can't access a disk, Linux can (and has disk repair/cloning utilities, e.g. https://www.youtube.com/watch?v=ddrPnuvFV6E)
 
Upvote 0 Downvote
D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
Hi there kpjVideo,

Sorry that you are facing some issues with your drive. :(
My advise would be to try to access it with the Ubuntu Live CD approach, as martinch already suggested. Ubuntu seems to respond better to HDDs with bad sectors.
Is the HDD under warranty(WD Black has longer warranty than most of the other WD drives)? If it is, you can just contact WD's Support or the place you've got it from and eventually RMA it.

WD's Support: http://products.wdc.com/support/kb.ashx?id=fVkJDn

Hope this will help,
D_Know_WD :)

 
Upvote 0 Downvote
G

Guest

Guest


Thanks for the info! The HDD is still in warranty as I've bought it within the past 3 months. I'm currently installing the Ubuntu live CD to my flash drive. Should I try to get the recoverable data transferred and then send back the drive or are there any programs on Ubuntu that I can fix the bad sectors with?

Thanks again.
 
Upvote 0 Downvote
M

martinch

Distinguished
Mar 21, 2014
837
26
19,640

Yes - you will get back a replacement drive, not the one you send in.


Testdisk and ddrescue - I included a tutorial/overview video in my initial reply.

You may find that Linux can just read the disk normally...

 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom