[SOLVED] New board won't recognize Sata hard drive

johnz_

Reputable
Oct 4, 2015
4
0
4,520
Hi guys,
I had an AMD system with windows 7 32bits installed in a Samsung SATA hard drive.

I changed the board, cpu and memory.
Now I have an AsRock FM2A88M-HD+ board with an AMD A4 APU and new memory.

In the BIOS the board dont recognize the sata hard disk.
I think I tried all combinations and no luck:
Sata Controllers: enable / disable
Sata Mode: AHCI / IDE / RAID
Sata IDE Combined Mode: eanble / disable

In the boord order settings I have only two options: disable or UEFI shell.

I am pretty sure the the hard drive is good (it was a day ago in the old system) but I dont hear anything coming from the sata drive.
Dont know what to do.

Thanks in advance.
 
Solution
Hi,

I finally resolve the problem.
Not the PSU, not the board and not a bad disk.

With only the power cable connected the disk spins. With the power cable and SATA cable connected the disk did not spin.

The problem was a bug in the firmware of the disk ( a samsung F3 spinpoint 1TB HD103SJ).

I did a firmware update on the disk and everything works like a charm.
They say that is a problem with the AMD SB850 chipset. My chipset is a AMD A88X but the update works.
http://jack-brennan.com/samsung-firmware-update-for-p67-and-sb850/

Thank you very much for the inputs.

popatim

Titan
Moderator
Sometime people forget to connect the power cable to the drive again, If it is connected and the drive isnt making a spinning noise or vibration you can feel then try swapping the power cable with the dvd drive (assuming your dvd drive opens and closes just fine (ie - it has power))
 

johnz_

Reputable
Oct 4, 2015
4
0
4,520
It is possible that only the SATA power cables are not working?
Maybe the PSU cant deliver the power to sata drives.

But everything else is working.
Is a bad PSU.... ps jet 500w.
But working 2 days ago with the other board.

Thanks.
 

popatim

Titan
Moderator
Plug in only power to the drive, you should be able to feel it spin up and hear it make a few clicking type noises as it aligns the heads and reads a bit of the drive.

If it doesn't, then don't forget to check the entire cable all the way back to the power supply. Sometimes there's a power splitter that came loose or a modular power supply cable that came unplugged.
 

johnz_

Reputable
Oct 4, 2015
4
0
4,520
Hi,

I finally resolve the problem.
Not the PSU, not the board and not a bad disk.

With only the power cable connected the disk spins. With the power cable and SATA cable connected the disk did not spin.

The problem was a bug in the firmware of the disk ( a samsung F3 spinpoint 1TB HD103SJ).

I did a firmware update on the disk and everything works like a charm.
They say that is a problem with the AMD SB850 chipset. My chipset is a AMD A88X but the update works.
http://jack-brennan.com/samsung-firmware-update-for-p67-and-sb850/

Thank you very much for the inputs.

 
Solution