Can't Update BIOS on Asrock Fatal1ty Z87 Killer

Sn1ckles

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A bit over a year ago, I purchased an Asrock Fatal1ty Z87 Killer motherboard, along with an Intel Pentium G3258 (as a fun, temporary CPU solution that would be good for my single-core performance-dependent gaming). I was told that my mobo would naturally support the CPU, but it would need a BIOS update to support overclocking (which was the main reason I really wanted this CPU, and wasn't supposed to be a big deal). So, a couple of times within the first few months of owning the new mobo/CPU, I did my research and attempted to flash the BIOS from its current version (P1.10) to the latest version at the time (P1.50). I followed the instructions exactly, but my motherboard has seemingly never been able to locate my USB drive, or at least not the update file on it.

Yesterday, I finally got the notion to try again, so I went on the motherboard manufacturer's website, downloaded the proper files, and followed the update instructions exactly. Once again, the Instant Flash utility failed to work, staying stuck on a "searching" dialogue box until I got fed up and rebooted. I wanted to give it the benefit of the doubt, but I've waited anywhere from 5 to 30 minutes to no avail, and all the tutorials I've seen show a file being found within seconds.

I was really determined to be able to OC my CPU this time, since such free time has been pretty rare, so I also tried the method of updating the BIOS via a .exe file from Windows. I downloaded the proper file from the motherboard manufacturer's website, and clicked "okay" when prompted to reboot. However, when my PC powered back on, the monitor remained stuck at the screen where it gives me the option to enter the BIOS (options listed in lower right corner), but did not allow me to enter the BIOS or respond to me in any way. I gave it several minutes, and for one of my attempts, I may have waited as long as 15-30 minutes, with no indication of change or progress. When I tried to power the system off and back on, the same thing happened, and I thought I had bricked my motherboard. Luckily, I was able to use the backup BIOS to boot into Windows, and later restore the primary BIOS to its original version.

I tried both flashing the BIOS and updating it from Windows several times, but never successfully. I tried the DOS method as a final resort, attempting to boot from my USB flash drive. It looked promising at first, and I believe it said it was successful before telling me to hit any key to continue. However, after it tried to restart, I ended up with the same problem as when I tried to update from Windows; I was stuck at the screen where it prompts me to enter the BIOS, but nothing ever happens.

I'm not sure what I'm doing wrong, if anything, or if it's just some flukey situation with my motherboard. I am positive I followed the instructions given on the motherboard manufacturer's site closely, and I looked at every relevant or useful-looking online/video tutorial I could find. Nothing has been able to help me so far, and I'm growing wary of messing with my BIOS too much, as I've hear how catastrophic a single mistake can be. I wouldn't have experimented as much as I have if I didn't have the backup BIOS, which has been a life-saver.

I've posted about this several months ago, though nobody was able to help me, I'm hoping that more people now may have some knowledge on this subject. I would be very grateful for any help, especially since I was wanting to upgrade to an i5 4690k relatively soon, but I see no point in spending the money if I can't overclock.

Thank you so much for any help you can offer.
 
Format the USB thumb drive with fat32, (eventually large sticks are problematic, use usb2.0 stick with up to 8GB) extract the bios file to it and plug it into an usb2.0 port (black), preferably at the back and not the front of your PC. Power on, get into instant flash by pressing F6 key, select file and flash. Don't do anything while flashing, wait 1 hour if necessary.
Clear CMOS after it
 

Sn1ckles

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Well, no, since I never actually managed to complete the process of flashing the BIOS. In between attempts at flashing the BIOS, I did turn off and unplug the PSU for a few minutes before switching the jumper on the motherboard to use the backup BIOS. I considered clearing the CMOS, but I wasn't really sure how at the time, and didn't see how it would really help, especially considering the fact that I haven't really messed with the BIOS settings. Still, if I have time toward the end of this week, I may try again and clear the CMOS.
 

Sn1ckles

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Yep, precisely, isn't working for me :??:

I formatted my thumb drive with fat32, extracted the BIOS file to it, and tried plugging it into multiple different USB 2.0 ports in my different attempts, both on the front of the case and especially directly into the motherboard ports. I do all that, select the Instant Flash utility, and wait while it says "searching"... but all it does is search. I get the impression that it should take a matter of seconds at most, but I've waited far longer than that on multiple occasions. I've also tried different brands/sizes of thumb drives, no luck there either.
 
Did you get the normal bios to work again after all? If the backup bios is still active, no flashing is possible.
Try older bios versions but newer than your currently installed.
Clearing the CMOS will be the best thing to do, some settings could be corrupted by trying to flash.
 

Sn1ckles

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Yes, my normal BIOS is now functioning. My motherboard has a "BIOS A" and "BIOS B", so after I was having trouble on BIOS A, I simply switched to B, and it has a function to copy B back over to A. So BIOS A is back to its original version and fully functioning, I am on BIOS A right now.

I did indeed try different BIOS versions (P1.70, P1.50, P1.40), but all had the same effect.

I may try clearing the CMOS this Thursday or Friday, when I don't need to have my PC up and running for schoolwork and such all the time. I've heard of clearing it after a BIOS update, just not before, but I will try it. This is just upsetting to me, since I wanted to upgrade to a Haswell Refresh or Devil's Canyon CPU, but it looks like neither will be supported if I can't update my BIOS to version P1.50 or later. Worst case scenario, I guess I can just buy a refurbished i5 4670k.
 
If nothing works, you could buy a preflashed bios chip and directly exchange it with yours.

Or rma the whole motherboard with warranty

Post the link of the bios you were downloading. Try another server, maybe the bios files are corrupted.

The extracted file is named z87ki1.70
Not P1.70, be sure downloading the bios for your motherboard.

Edit:
Did you try internet flash inside bios?
 

Sn1ckles

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That's true, but if I had to go to the extent of buying a new BIOS chip and replacing my current one, I think I'd rather just buy myself an old Haswell CPU instead. And I know it's still under warranty for at least a couple more years, though I'm honestly not sure if I can be bothered with the hassle... still, it's nice to have the option open if worst comes to worst. This is the page where I downloaded every BIOS file I used, using the USA server. And yeah, sorry for the confusion, I was referring to the BIOS versions, not the file names. You are correct, z87ki1.70 was the name of the 1.70 update file after I extracted it, and the other updated had the same naming scheme.

And yes, I tried everything I could find or think of, including the internet flash feature. Unfortunately, that didn't work, perhaps because my internet connection is wireless? Anyway, no luck with that either.

Looking pretty hopeless at the moment :( I saw a refurbished i5 4670k on Amazon, with a lifetime warranty, for only $168... but somebody bought it within 24 hours, before I could. Even if I did decide to just go with a Haswell chip and forget about the BIOS update, it looks like my options would be pretty limited!
 

pedrochin

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Did you ever update your bios? I have the same Asrock Fatal1ty Z87 Killer motherboard. I was getting ready to update mine...reformatted a USB drive...was about to select the "Instant Flash" option in the bios settings to save the UEFI files to the USB drive...then I decided to do the "Internet Flash" auto download and install option. It started downloading a couple things (version 1.70, some crash proof thing), then started installing...it was done in a couple minutes. Rebooted and everything was fine...just had to go back and change some settings that all got reset back to default.

I do have wired internet connection - maybe that was the difference? Good Luck!
 

Sn1ckles

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Oops, I got this notification on my email account and meant to click "Answer", not "Select as Best Answer"! But no matter, it actually is helpful to know that it is indeed possible to update the BIOS on this board!

Anyway, no, I did not update my BIOS; no matter what I tried, where I went for help, or how many times I attempted to update, it simply would not work! In the end, I simply sold my Pentium G3258, and bought a used i5 4670k at a very good price. Although it isn't originally what I had in mind, I am very happy with the performance of my PC now, and I at least know I have the freedom/ability to overclock when the need arises.

I'm glad that it works fine for others! Thank you for sharing your experience, that restores some of my faith in Asrock boards.