power supply surge problem

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A

amwaltz

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Oct 5, 2015
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4,510
I have evga 500w bronze ceritfied power supply for new mid teir gaming build. Build about 4 days ago. Pc keeps shutting down and displaying power surge error message. Just bough lt the power and cant believe it would be dead so quickly. Need answers. Im stuck
 
Solution
Tradesman1
Don't personally have a lot of faith in them, have had too many calls from folks with minor problems where BB spent a couple hours screwing around and then tried to sell them expensive replacements for parts that had nothing to do with the problem, and in most cases it was a 10-15 minute fix
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amwaltz

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Oct 5, 2015
12
0
4,510


it only happens during gaming i could run it non stop on browing and it normal actions but any time i start a game {ex. cs:go,h1z1} the pc will play it for maybe a solid ten minutes and then reboot and display message. Any suggestions? should i take out gpu and put back in?

calculated wattage for my pc is about 340 watts and its a 500w power supply. the pc boots fine and runs fine but cant stay on a game for more than 10 minutes. if this guides anymore answers toward me, it would be appreciated.
 
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A

amwaltz

Reputable
Oct 5, 2015
12
0
4,510


intel i5 4690k
asus h97m-e
g.skill 8gb 1600mhz
evga 500b psu

like i said only happens during gaming and boots fine, reason psu is not overkill is because the wattage my pc uses. im amateur at pc knowwledge and did the basics like removing and reinstalling but i cant find the fix
 
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amwaltz

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Oct 5, 2015
12
0
4,510


asus strix gtx970 oc,

i feel like it may be tripping over nothing, i have took out and plugged about everything back in. everything is running at normal temps also
 
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A

amwaltz

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Oct 5, 2015
12
0
4,510


ok so i took out gpu and pc runs games fine for as long as needed just not to the the potential of my actual gpu. do u think the the problem could be a defective gpu or not enough power reaching the gpu? i think i have pin pointed the problem though
 
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A

amwaltz

Reputable
Oct 5, 2015
12
0
4,510


not currently no, is there somewhere i could take it to get looked at? maybe bestbuy?
 
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Tradesman1

Tradesman1

Legenda in Aeternum
Jun 5, 2013
67,883
40
126,960
Don't personally have a lot of faith in them, have had too many calls from folks with minor problems where BB spent a couple hours screwing around and then tried to sell them expensive replacements for parts that had nothing to do with the problem, and in most cases it was a 10-15 minute fix
 
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Solution
A

amwaltz

Reputable
Oct 5, 2015
12
0
4,510


Ill try and find something out here to do. i appreciate all the help.


 
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