Ping spikes only on gadget

Gilberth

Reputable
Oct 8, 2015
2
0
4,510
Need help here everyone, i got a problem with my gadget. So everytime i use my gadget to play online gaming (vainglory, clash of clans, candy crush) the ping got sooo high (up to 1000ms-2000ms), in some game it was notice by popup mssg saying can't connect to server/internet. But the thing is on pc or laptop everything seems fine, i tested it with speedtest and the ping is stays on 5ms,and also when i play game online on pc, there is no ping issue.

Condition:
-i'm using WiFi connection with 10Mbps
-my pc and laptop connect to internet using wifi dongle (without LAN)
- I tried playing those game on my neighbours house, using the same ISP but everything seems fine (using the same gadget, and the same game that having problem in my house)
- Antivirus is disable and enabled but nothing matters
- the ISP technician came and change the router 3 times but nothing came good (they run away after changing the router LITERALLY -_-
- No problem on downloading or uploading, the problem is only on the gadget and when playing online game on it.

Please do help me guys, i'm really looking forward for your reply
 

Kewlx25

Distinguished
Do something like "pathping 8.8.8.8", and if the issue occurs while you were running that command, it should show up in the results where the issue was, assume it was along that route.

On another note, your "5ms ping" is to your local speedtest server, not to the game server. You're measuring two different things. And when you say "gadget", what do you mean?
 

Gilberth

Reputable
Oct 8, 2015
2
0
4,510


Thx for replying, i did try ping'ing the game server and it get maxed at 250ms which is still good too play (at least for this month i've been playing this game).
Gadget= Ipad, tab, mobile phone, ipod
all of those gadget get "high ping issue" suddenly on this past 3 weeks, but this isn't happening in PC or laptop
 

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