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Is my hard drive dead? Please Help

Two days ago I left my computer to get some food, when I returned both of my monitors were black and unresponsive. I shut down my computer. When I turned my computer on and looked at bios, it had everything running normally. I booted from my main boot drive (a 2TB hard drive, I also have a 120GB ssd). The windows bootig icon came up with the logo and spinning dots. Then after an average boot time my two monitors went black again. I shut down my computer again, this time letting windows boot normally without opening bios. I was shown the Automatic Repair windows screen. First I tried going back to a save state from 3 days prior. Just as it finished I got an unknown error saying it failed. Next I tried unplugging my ssd and doing the same thing. I got the same results. Then I tried booting linux from a usb. Linux booted fine, but when I went to look at the files in my hard drive, I got an error and could not open it.

I am not sure if my hard drive has failed or if windows is corrupt. Is there a way I can back up my drive in its current state?

tl;dr Monitors are both black when I come back to my computer. When I boot I get black screens. Windows save state fails. Linux boots from USB but I can't access hard drive.

Specs:
intel i7-4790k
2x GTX 660 sli
2 TB hard drive
120 GB ssd
16 gigs of ram at 1600Mhz
900 watt corsair power supply
lots of air cooling, no water yet.

Please Help
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  1. Best answer
    Welcome to the forum, MOOSEmin!

    I'd recommend you to try troubleshooting by running your HDD manufacturer's diagnostic utility DOS Version and see what is the health and S.M.A.R.T. status of the drive. The DOS version will let you perform the tests without booting into any OS. Do you have the OS on the HDD or the SSD? What is your primary boot drive?
    You could try to perform a clean install of Windows onto the SSD, but just make sure you have the HDD unplugged from the SATA ports. If you have both storage drives connected to the motherboard, you might encounter an OS confusion, which could potentially cause you more booting issues. Once you have freshly installed Windows on the SSD, you can plug back the HDD and try to access your data, in order to back it up. Afterwards, you can simply re-format the HDD and see if that will help you resolve the access issue.
    I'd also recommend you to take a look at this optimization guide for SSDs & HDDs: http://www.overclock.net/t/1240779/seans-windows-8-install-optimization-guide-for-ssds-hdds

    Hope it helps. Keep me posted!
    SuperSoph_WD :)
  2. SuperSoph_WD said:
    Welcome to the forum, MOOSEmin!

    I'd recommend you to try troubleshooting by running your HDD manufacturer's diagnostic utility DOS Version and see what is the health and S.M.A.R.T. status of the drive. The DOS version will let you perform the tests without booting into any OS. Do you have the OS on the HDD or the SSD? What is your primary boot drive?
    You could try to perform a clean install of Windows onto the SSD, but just make sure you have the HDD unplugged from the SATA ports. If you have both storage drives connected to the motherboard, you might encounter an OS confusion, which could potentially cause you more booting issues. Once you have freshly installed Windows on the SSD, you can plug back the HDD and try to access your data, in order to back it up. Afterwards, you can simply re-format the HDD and see if that will help you resolve the access issue.
    I'd also recommend you to take a look at this optimization guide for SSDs & HDDs: http://www.overclock.net/t/1240779/seans-windows-8-install-optimization-guide-for-ssds-hdds

    Hope it helps. Keep me posted!
    SuperSoph_WD :)


    Thanks! this helped a ton! I checked the status of my hard drive using cmd in the windows automatic repair menu, it was OK when retrieving data. From there I did a clean install on my ssd like you suggested and it worked great, I can access all my files on my hdd, now I just have to delete windows on my hdd, reinstall my drivers, and I think I am good to go. Once again thanks, you were very helpful.
  3. I may have spoke too soon.
    Things are getting strange. When I finished my install clean install of windows on my ssd, the graphics drivers were not working, as expected. But when I opened my nvidia graphics drivers folder and launched setup.exe. After selecting clean install, and starting the installation. My monitor went black, the same way it did earlier. I shutdown my computer after 5 to 10 minutes. I booted up again from my ssd, this time going to my chip drivers and selecting to update them, then using the graphics drivers folder. Once the update started, the monitor went black again.
    I am guessing this indicates a problem with my gpu(s) or with my graphics drivers. Possibly my current problem is that my drivers were for windows 10? but shouldn't they still be compatible with windows 8.1? and why would my display behave the same as when I had windows 10 installed?

    Edit: also when I finished my install of windows 8.1, i was not able to connect to the internet, which is strange because I have a wired ethernet connection.
  4. Hey there again, MOOSEmin!

    I suspect a faulty GPU as well. Maybe you should consider going to a professional PC repair service and do full diagnostics on your rig!
    As for the drivers, they need to be updated from the motherboard manufacturer's website and should be for Windows 8.1 OS (since that's the version you have installed). Once you update to Windows 10, only then you should install those compatible with that operating system.
    If you still have issues with the Internet, you should probably check the Network drivers as well.

    Keep me posted, though. Good luck! :)
    SuperSoph_WD
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